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Salesforce Certified Community Cloud Consultant (SFCCCC)

The Salesforce Certified Community Cloud Consultant credential is designed for those who have experience implementing and consulting on the Salesforce Communities applications in a customer-facing role. Candidates should also be able to troubleshoot and solve platform issues.

Here are some examples of the concepts you should understand to pass the exam:

  • Enable, create, configure, manage membership, and deploy communities
  • Differentiate between the capabilities of different license types
  • Configure the community management console
  • Describe the infrastructure of communities
  • Employ build options


All proctored Salesforce certification exams can be scheduled as an onsite or online exam.

Quick facts about the exam:

  • 60multiple-choice questions
  • 90 minutes allotted to complete the exam
  • 57% is the passing score
  • Registration fee is USD 200
  • Retake fee is USD 100
  • No hard-copy or online materials may be referenced during the exam
  • Prerequisite: Current status as a Salesforce Certified Administrator
  • We recommend completing the virtual instructor-led course Get Started with Communities (ADM-271) in advance
  • A full exam outline, recommended online training, and reference materials are available in the Exam Guide