TP351G
Classroom Training
Dauer 2 Tage
Preis (exkl. MwSt.)
- Deutschland: 1.490,- €
Onsite Training
Kurs anfragen
IBM Control Desk 7.6 Foundations (TP351G)
Download PDF Zielgruppe
This course is suitable for all roles, including installers, administrators, and service desk agents.
Voraussetzungen
Before taking this course, you should have the following skills:
- Basic browser navigation skills
Kursziele
This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
Kursinhalt
This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
Classroom Training
Dauer 2 Tage
Preis (exkl. MwSt.)
- Deutschland: 1.490,- €