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IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management Fundamentals (TP370G)
Who should attend
This intermediate course is for IBM SmartCloud Control Desk Configuration, Change, and Release management practitioners responsible for administering, managing, or tailoring the solution.
Prerequisites
You should have:
- Familiarity with the ITIL Service Management processes
- Basic Understanding of the capabilities and initial customization of the Tivoli process automation engine environment and IBM SmartCloud Control Desk V7.5 as taught in the IBM SmartCloud Control Desk V7.5 Foundations course
Course Objectives
This course introduces the functions in IBM SmartCloud Control Desk V7.5 that support the ITIL-based processes for Configuration, Change, and Release Management. In addition, the logical data model and hierarchies used to store and manage Configuration Items are discussed.
Course Content
This course introduces the functions in IBM SmartCloud Control Desk V7.5 that support the ITIL-based processes for Configuration, Change, and Release Management. In addition, the logical data model and hierarchies used to store and manage Configuration Items are discussed.
Online Training
Dauer 3 Tage
Preis (exkl. MwSt.)
- 2.390,– €
Sprache der Kursunterlagen: Englisch
Derzeit gibt es keine Online-Termine für diesen Kurs.
Classroom Training
Dauer 3 Tage
Preis (exkl. MwSt.)
- Deutschland: 2.390,– €
Verpflegung umfasst:
- Kaffee, Tee, Saft, Wasser, Cola
- Gebäck und Süßigkeiten
- Frisches Obst
- Mittagessen in einem der naheliegenden Restaurants
Gilt nur bei Durchführung durch Fast Lane. Termine, die von unseren Partnern durchgeführt werden, beinhalten ggf. ein abweichendes Verpflegungsangebot.
Sprache der Kursunterlagen: Englisch
Derzeit gibt es keine Klassenraum-Termine für diesen Kurs.
Derzeit gibt es keine Trainingstermine für diesen Kurs.