General Terms & Conditions
Minimum booking number is 4 students.
Labs can be paid by:
a) Wire transfer: Please send your proof of payment one week prior to event start.
b) Credit card: Payment via credit card is possible with VISA or Mastercard. Required credit card details: CC-Owner, CC-Number, Date of Expiry, CVC-Code
- Up to 15 days prior to event start: no cancellation fee
- 7-14 days prior to event start: cancellation fee 50% of total lab price
- Less than 7 days prior to event start: cancellation fee 100% of total lab price
Once a lab reservation is confirmed we strongly recommend to test the lab in advance. This is possible at request. 1 day lab testing is free of charge.
Lab support is available 24x7 in English language.
Our support personnel are in the office 24h from Monday through Friday.
From Saturday through Sunday 24h on-call service is available (UTC+1 (Standard Time) or +2 (Summer Time)).
Please contact or call + 49 (0)40 25334618.
Slight lab modifications in order to guarantee a successful course delivery can be agreed upon in consultation with our technical support.
Fast Lane T&C apply: AGB