Firewall: Troubleshooting (EDU-330) 10.2

This course replaces:

Firewall 9.0: Troubleshooting (330)
 

Course Overview

The Palo Alto Networks Firewall 10.2: Troubleshooting course is three days of instructor-led training that will help you:

  • Use firewall tools, including the CLI, to investigate networking issues
  • Follow proven troubleshooting methodologies that are specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges
Exclusive to Fast Lane / iTLS:

Additional Palo Alto Labs and extended lab hours after the course

  • Site-to-Site VPN Troubleshooting Lab
  • Transit Traffic Troubleshooting Labs

Who should attend

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff

Prerequisites

Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

Course Objectives

Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Course Content

Course Modules:

  • Tools and Resources
  • Flow Logic
  • Packet Captures
  • Packet-Diagnostics Logs
  • Host-Inbound Traffic
  • Transit Traffic
  • System Services
  • Certificate Management and SSL Decryption
  • User-ID
  • GlobalProtect
  • Support Escalation and RMAs
  • Next Steps
  • Appendix - CLI Primer

Prices & Delivery methods

Online Training

Duration
3 days

Price (excl. tax)
  • 2,190.— €
  • Palo Alto Training Credits: 25 PTC

Courseware language: English

Classroom Training

Duration
3 days

Price (excl. tax)
  • Germany: 2,190.— €
  • Switzerland: CHF 2,850.—
  • Palo Alto Training Credits: 25 PTC

Courseware language: English

Schedule

Guaranteed date:   The course is guaranteed to run regardless of the number of participants. This excludes unforeseeable events (e.g. accident, illness of the trainer) which make it impossible to carry out the course.
This class will become guaranteed to run with one more student registration.
Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

English

Time zone: Central European Time (CET)   ±1 hour

Online Training Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course. Time zone: British Summer Time (BST)
Online Training This is a FLEX course. Time zone: British Summer Time (BST)

4 hours difference

Online Training Time zone: India Standard Time (IST)

6 hours difference

Online Training Time zone: Eastern Standard Time (EST) Guaranteed date!
Online Training Time zone: Eastern Standard Time (EST) Guaranteed date!
Online Training Time zone: Eastern Daylight Time (EDT)
Online Training Time zone: Eastern Daylight Time (EDT)
Online Training Time zone: Eastern Daylight Time (EDT) Guaranteed date!
Online Training Time zone: Eastern Daylight Time (EDT) Guaranteed date!
Online Training Time zone: Eastern Daylight Time (EDT)
Online Training Time zone: Eastern Daylight Time (EDT)
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)

7 hours difference

Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST) Guaranteed date!
Online Training Time zone: Central Standard Time (CST) Guaranteed date!
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT) Guaranteed date!
Online Training Time zone: Central Daylight Time (CDT) Guaranteed date!

9 hours difference

Online Training Time zone: Pacific Daylight Time (PDT) Guaranteed date!
Online Training Time zone: Pacific Daylight Time (PDT) Guaranteed date!
Online Training Time zone: Pacific Daylight Time (PDT) Guaranteed date!
Online Training Time zone: Pacific Daylight Time (PDT) Guaranteed date!
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

Germany

Berlin
Hamburg
Frankfurt
Berlin

If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.