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Firewall: Troubleshooting (EDU-330) 9.0


Course Overview

The Palo Alto Networks Firewall 9.0: Troubleshooting course is three days of instructor-led training that will help you:

  • Investigate networking issues using firewall tools including the CLI
  • Follow proven troubleshooting methodologies specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges

Who should attend

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff


Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

Course Objectives

Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Participants will have opportunities to perform hands-on troubleshooting of common problems related to the configuration and operation of the features of the Palo Alto Networks PAN-OS® operating system. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Course Content

  • Module 1: Tools and Resources
  • Module 2: CLI Primer
  • Module 3: Flow Logic
  • Module 4: Packet Captures
  • Module 5: Packet-Diagnostics Logs
  • Module 6: Host-Inbound Traffic
  • Module 7: Transit Traffic
  • Module 8: System Services
  • Module 9: SSL Decryption
  • Module 10: User-IDTM
  • Module 11: GlobalProtectTM
  • Module 12: Escalation and RMAs
Classroom Training

Duration 3 days

Price (excl. tax)
  • Germany: 2,190.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Click on town name to book Schedule
16/09/2019 - 18/09/2019 Frankfurt
14/10/2019 - 16/10/2019 Munich
11/11/2019 - 13/11/2019 Düsseldorf
09/12/2019 - 11/12/2019 Hamburg
13/01/2020 - 15/01/2020 Stuttgart
10/02/2020 - 12/02/2020 Hamburg
02/03/2020 - 04/03/2020 Berlin
06/04/2020 - 08/04/2020 Düsseldorf
11/05/2020 - 13/05/2020 Zurich
21/09/2020 - 23/09/2020 Zurich
19/11/2019 - 21/11/2019 Brunn am Gebirge

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