ONTAP Troubleshooting (CATSP)

 

Course Overview

In this course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS), and SAN protocols. From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system (EMS) messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers

Certifications

This course is part of the following Certifications:

Prerequisites

Course Objectives

This course focuses on enabling you to do the following:

  • Identify the different software components in the ONTAP architecture.
  • Analyze the methodologies for troubleshooting management component applications, networks, and protocols.
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues.
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components.
  • Analyze the health of a cluster and summarize the results.
  • Identify issues with the management component.
  • Use administrative commands to verify the configuration of NFS and SAN environments.
  • Use the troubleshooting methodology for NAS and SAN protocols to define and isolate issues.
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols.
  • Collect data for support cases.

Prices & Delivery methods

Online Training

Duration
4 days

Price (excl. tax)
  • 3,600.— €
  • NetApp Training Units: 48 NTU

Courseware language: English

Classroom Training

Duration
4 days

Price (excl. tax)
  • Germany: 3,600.— €
  • Switzerland: CHF 4,680.—
  • NetApp Training Units: 48 NTU

Courseware language: English

Schedule

Guaranteed date:   The course is guaranteed to run regardless of the number of participants. This excludes unforeseeable events (e.g. accident, illness of the trainer) which make it impossible to carry out the course.
Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

English

Time zone: Central European Time (CET)   ±1 hour

Online Training 1 day This is a FLEX course. Time zone: Central European Time (CET)
Online Training Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course. Time zone: Central European Time (CET)
Online Training 1 day This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course. Time zone: British Summer Time (BST)
Online Training 1 day This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training 1 day This is a FLEX course. Time zone: Central European Time (CET)

3 hours difference

Online Training Time zone: India Standard Time (IST)
Online Training Time zone: India Standard Time (IST)

4 hours difference

Online Training Time zone: India Standard Time (IST)

7 hours difference

Online Training Time zone: Central Standard Time (CST) Guaranteed date!
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

Switzerland

Basel 1 day
Bern 1 day
Zurich 1 day This is a FLEX course in German language. Time zone: Central European Time (CET)
Zurich 1 day This is a FLEX course in English language. Time zone: Central European Time (CET) Course language: English
Basel 1 day
Bern 1 day
Zurich 1 day This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Zurich 1 day This is a FLEX course in English language. Time zone: Central European Summer Time (CEST) Course language: English
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If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.