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ONTAP Troubleshooting (CATSP)

 

Course Overview

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, NetApp Support Services Certified partner engineers, and NetApp Professional Services engineers

Prerequisites

Course Objectives

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Classroom Training

Duration 4 days

Price (excl. tax)
  • Germany: 3,600.- €
  • NetApp Training Units: 48 NTU
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware

Courseware language: English

 
Click on town name to book Schedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
Germany
09/03/2020 - 12/03/2020 Hamburg
FLEX Training

Please see below our alternative, English language, FLEX course options.

17/11/2019 - 20/11/2019 FLEX training This is an English language FLEX course.
Time zone: Asia/Jerusalem
US$ 1,800.-
19/11/2019 - 22/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
13/01/2020 - 16/01/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
09/03/2020 - 12/03/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
04/05/2020 - 07/05/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.

Europe
France
16/03/2020 - 19/03/2020 Paris
28/09/2020 - 01/10/2020 Paris
United Kingdom
19/11/2019 - 22/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
13/01/2020 - 16/01/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
09/03/2020 - 12/03/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
04/05/2020 - 07/05/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
North America
United States
02/12/2019 - 05/12/2019 Online Training Time zone: US/Pacific Course language: English
20/07/2020 - 23/07/2020 Online Training Time zone: US/Central Course language: English
19/10/2020 - 22/10/2020 Online Training Time zone: US/Pacific Course language: English
Canada
13/01/2020 - 16/01/2020 Online Training Time zone: Canada/Central Course language: English
20/04/2020 - 23/04/2020 Online Training Time zone: Canada/Pacific Course language: English
20/07/2020 - 23/07/2020 Online Training Time zone: Canada/Central Course language: English
19/10/2020 - 22/10/2020 Online Training Time zone: Canada/Pacific Course language: English
Middle East
Israel
17/11/2019 - 20/11/2019 FLEX training This is an English language FLEX course.
Time zone: Asia/Jerusalem
US$ 1,800.-
Africa
Egypt
12/01/2020 - 15/01/2020 Cairo Course language: English
05/07/2020 - 08/07/2020 Cairo Course language: English