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ONTAP Troubleshooting (CATSP)

 

Course Overview

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, NetApp Support Services Certified partner engineers, and NetApp Professional Services engineers

Certifications

This course is part of the following Certifications:

Prerequisites

Course Objectives

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Online Training

Duration 4 days

Price (excl. tax)
  • Country: DE
    3,600.- €
  • NetApp Training Units: 48 NTU
Digital courseware

Courseware language: English

Classroom Training

Duration 4 days

Price (excl. tax)
  • Germany:
    Country: DE
    3,600.- €
  • Switzerland:
    Country: CH
    CHF 4,680.-
  • NetApp Training Units: 48 NTU
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware

Courseware language: English

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.
English
Time zone Central European Summer Time (CEST)
Online Training Time zone: Central European Summer Time (CEST)
1 hour difference
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: Eastern European Summer Time (EEST)
Online Training This is an English language FLEX course.
Time zone: British Summer Time (BST)
Online Training This is an English language FLEX course.
Time zone: Greenwich Mean Time (GMT)
7 hours difference
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.
Germany
Hamburg
Hamburg
FLEX & Online Training

Please see below our alternative, English language, FLEX course options.

London, City This is an English language FLEX course.
Time zone: Greenwich Mean Time (GMT)