ONTAP Troubleshooting (CATSP) – Outline

Detailed Course Outline

Module 1: Troubleshooting the Management Component

  • The management component
  • RDB Concepts: RDB units, RDB quorum, RDB master, epoch and epsilon
  • Configuration databases and replication databases
  • Root volume recovery
  • Job manager
  • RDB backup and recovery
  • Non-RDB user-space applications
  • Event management system, logs, traces and user-space core files

Module 2: Troubleshooting Scale-out Networking

  • NetApp ONTAP networking overview
  • Networking-related management component application and databases
  • Networking evolution
  • Cluster Session Manager (CSM)
  • Tools to triage networking issues

Module 3: Troubleshooting Network Component and Security Services

  • Network component
  • SecD
  • Troubleshooting with vserver services
  • Network component troubleshooting

Module 4: Troubleshooting NFS

  • How NFS works in ONTAP software
  • NetApp ONTAP NFS authorization using export policies and UNIX permissions
  • Export-related caches
  • NFS troubleshooting

Module 5: Troubleshooting Scalable SAN

  • SAN architecture
  • Scalable SAN configuration
  • Scalable SAN functional components (SCSI)
  • Cluster Liveliness Activity Monitor (CLAM) quorum
  • LUN space accounting
  • Scalable SAN functional components (NVMe)
  • Scalable SAN troubleshooting