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Implementing Cisco Collaboration Applications (CLICA)

 

Course Overview

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).

Who should attend

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

  • Network architect
  • Network designer
  • Network engineer
  • Network manager
  • Network administrator

Certifications

This course is part of the following Certifications:

Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

Course Objectives

After taking this course, you should be able to:

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
  • Configure call recording and monitoring

This course will help you:

  • Acquire the knowledge to reduce the complexity and strengthen security protocols for communication applications.
  • Gain hands-on experience in automating, encrypting, and securing administrative tasks and business communications.
  • Acquire knowledge to prepare for the 300-810 CLICA exam
Classroom Training

Duration 5 days

Price (excl. tax)
  • Switzerland: CHF 4,300.-
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware

Courseware language: English

Online Training

Duration 5 days

Price (excl. tax)
  • Switzerland: CHF 4,300.-
Digital courseware

Courseware language: English

 
Click on town name to book Schedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO).
Germany
04/05/2020 ― 08/05/2020 Online Training Time zone: Europe/Berlin Course language: German
25/05/2020 ― 29/05/2020 Online Training Time zone: Europe/Berlin Course language: German
15/06/2020 ― 19/06/2020 Online Training Time zone: Europe/Berlin Course language: German
29/06/2020 ― 03/07/2020 Online Training Time zone: Europe/Berlin Course language: German
06/07/2020 ― 10/07/2020 Frankfurt
20/07/2020 ― 24/07/2020 Münster
03/08/2020 ― 07/08/2020 Berlin
17/08/2020 ― 21/08/2020 Stuttgart
FLEX Training

Please see below our alternative, English language, FLEX course options.

13/07/2020 ― 17/07/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
05/10/2020 ― 09/10/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
Switzerland
15/06/2020 ― 19/06/2020 Online Training Time zone: Europe/Zurich Course language: German
31/08/2020 ― 04/09/2020 Zurich
09/11/2020 ― 13/11/2020 Zurich
Austria
10/08/2020 ― 14/08/2020 Vienna (iTLS)

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.

Europe
Bulgaria
24/08/2020 ― 27/08/2020 Online Training Time zone: Europe/Sofia 4 days Course language: English
Czech Republic
18/05/2020 ― 21/05/2020 Online Training Time zone: Europe/Prague 4 days Course language: English
France
08/06/2020 ― 12/06/2020 Online Training Time zone: Europe/Paris Course language: French
07/09/2020 ― 11/09/2020 Paris
Italy
04/05/2020 ― 08/05/2020 Online Training Time zone: Europe/Rome Course language: Italian
29/06/2020 ― 03/07/2020 Online Training Time zone: Europe/Rome Course language: Italian
12/10/2020 ― 16/10/2020 Rome
14/12/2020 ― 18/12/2020 Milan
Romania
26/10/2020 ― 29/10/2020 Online Training Time zone: Europe/Bucharest 4 days Course language: English
United Kingdom
27/04/2020 ― 01/05/2020 Online Training Time zone: Europe/London Course language: English
13/07/2020 ― 17/07/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
13/07/2020 ― 17/07/2020 Online Training Time zone: Europe/London Course language: English
05/10/2020 ― 09/10/2020 FLEX training This is an English language FLEX course.
Time zone: Europe/London
05/10/2020 ― 09/10/2020 Online Training Time zone: Europe/London Course language: English