This two-day course provides foundational troubleshooting skills. In this course, students will learn to use common Junos troubleshooting commands
and tools. This course will help students to acquire the skills needed to perform basic troubleshooting on Juniper devices. Students will learn to
troubleshoot the control plane, the forwarding plane, and the secure the connection between the two planes from DDoS attacks. Students will also
learn to troubleshoot common network services such as DHCP, DNS, and authentication services.
Students will get hands-on practice using vMX Series, vSRX Series, and vQFX Series devices in the lab. The course is based on Junos OS Release
Note: For those who have previously taken the Juniper Troubleshooting in the NOC (JTNOC) course, we recommend moving to the next course in the learning path, Advanced Junos Troubleshooting.
Who should attend
This course is for people who troubleshoot Juniper devices running the Junos OS, which includes network operators, engineers, administrators, support personnel, and reseller support personnel.
The prerequisite knowledge includes the following courses, or equivalent knowledge:
- Juniper Technical Support Fundamentals
- Introduction to the Junos Operating System
- Describe Junos products and related information and recovery options.
- Explain various tools that can be used to troubleshoot Junos devices.
- Explain Junos CLI commands used in troubleshooting.
- Identify and isolate hardware issues.
- Troubleshoot problems with the control plane.
- Describe control plane protection features.
- Troubleshoot problems with interfaces and other data plane components.
- Describe the staging and acceptance methodology.
- Troubleshoot networking services.
- Troubleshoot high availability features.
- Describe how to monitor your network with SNMP, RMON, Junos
- Telemetry Interface, Junos Traffic Vision (formerly known as JFlow), and
- port mirroring.