Course Overview
In this course you will learn how to use tools for monitoring and troubleshooting a Citrix Virtual Apps and Desktops environment. You'll learn advanced use cases for Citrix Director. You'll also learn about uberAgent and how to install, manage, and configure Splunk, ESA and UXM dashboards, and the uberAgent plug-in. You'll also understand core architecture and traffic flows as they relate to common breakpoints and the troubleshooting tools to identify issues. Get hands-on as the course guides you through using these monitoring tools and troubleshooting techniques. This course is a necessary step in enabling you with the right training and skills, to not only monitor a CVAD environment and Infrastructure, but also to make well-informed troubleshooting decisions.
Who should attend
For administrators and engineers
Prerequisites
Strong foundational knowledge of:
- Windows Server and Desktop operating systems.
- Active Directory, Policies, Profiles, Networking and Hypervisors.
- Citrix Architecture and Deployment of Apps and Desktops using CVAD or Citrix DaaS
Course Objectives
- Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
- Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
- Install, Configure, and Manage Citrix uberAgent.
- Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.
Follow On Courses
Course Content
- Citrix Tools for Monitoring, Troubleshooting, and Automation
- Monitoring CVAD with Citrix Director
- Activity Monitoring with Session Recording
- Citrix Director and NetScaler Console Integration
- Install, Configure, and Manage Citrix uberAgent
- Introduction to Troubleshooting
- Troubleshoot Access Issues
- Troubleshoot Delivery Controller Issues
- Troubleshoot Virtual Delivery Agent (VDA) Registration Issues
- Troubleshoot HDX Connections