Performance Analytics (PA) Fundamentals (PAF)

 

Course Overview

Attend Performance Analytics Fundamentals to learn best practices for using and administering the premium ServiceNow Performance Analytics application. During this two-day interactive training course, attendees will learn best practices for using and administering the premium ServiceNow Performance Analytics application.

Important notes for the booking of ServiceNow trainings

  1. 1. So that we can finally process your registration, you will receive an enrollment request after booking the course. Please carry out the enrollment immediately, at the latest three working days before the start of the course, according to the following instructions at ServiceNow:
    Enrol for Instructor Led Training using Learning Credits
  2. Please note that we must receive short-term bookings no later than five working days before the course begins.
  3. If you are unable to attend the training date you have booked (e.g. illness, etc.) or if ServiceNow cancels the course, a credit note is not possible under any circumstances. If you cancel, you can name a replacement person. In both cases of cancellation, the validity of your credit remains for 12 months after the order.

For more information, please refer to the ServiceNow Terms and Conditions..

Who should attend

This course is designed for ServiceNow administrators.

Certifications

This course is part of the following Certifications:

Prerequisites

Attendees should have completed the ServiceNow Fundamentals course and have some experience with ServiceNow; advanced experience is not necessary.

Course Objectives

Best practices for using and administering the premium ServiceNow Performance Analytics application

Course Content

A combination of course content and lab work helps attendees learn to:

  • Use Performance Analytics Visualizations including: Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the Performance Analytics data structure
  • Manage Performance Analytics Roles
  • Generate Automated Indicators
  • Create Manual Indicators and populate Scoresheets
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Widgets

Prices & Delivery methods

Online Training

Duration
2 days

Price
  • 1,598.— €
Dates and Booking
Request a date
Classroom Training

Duration
2 days

Price
  • Germany: 1,598.— €
  • Switzerland: 1,513.— €
Dates and Booking
Request a date
 

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.

English

Time zone: Central European Summer Time (CEST)   ±1 hour

Online Training Time zone: Central European Summer Time (CEST)
Online Training Time zone: Central European Summer Time (CEST)
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: Central European Summer Time (CEST)
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: Central European Summer Time (CEST)
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: Central European Summer Time (CEST)
Online Training Time zone: Central European Summer Time (CEST)
Online Training Time zone: Central European Summer Time (CEST)