ITIL® 4 Foundation Update (ITIL4FU)

 

This training is provided by our partner Serview. Serview is a PeopleCert accredited training organization.

This text was automatically translated. Please click here to read the original German version.

Who should attend

For example, you are a manager or employee of a service or IT organization, director, executive, IT professional or business manager. Or you want to gain a basic understanding of ITIL and obtain the official certificate.

Certifications

This course is part of the following Certifications:

Prerequisites

You need the ITIL v3 Foundation certification to attend this training.

Course Objectives

You will learn the basics of IT Service Management according to ITIL4 at Foundation Level. This includes the basic ITIL4 principles, practices and roles. During the training you will acquire the necessary language skills and prepare yourself optimally for the official ITIL4 Foundation exam. The ITIL Foundation exam tests the theoretical knowledge you have acquired so that you can move confidently in IT service management practice and successfully master the further path to becoming a managing professional or leader. Our ITIL4 Foundation is official and meets the requirements of the Official Accreditor of ITIL (AXELOS). This gives you the guarantee that you will be taught all the crucial contents of ITIL.

Course Content

In this training you will learn the differences between ITIL v3 Foundation and ITIL4 Foundation.

Comments

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Prices & Delivery methods

Online Training

Duration
1 day

Price
  • 495.— €
Classroom Training

Duration
1 day

Price
  • Germany: 495.— €
  • Switzerland: CHF 810.—

Schedule

Guaranteed date:   The course is guaranteed to run regardless of the number of participants. This excludes unforeseeable events (e.g. accident, illness of the trainer) which make it impossible to carry out the course.
Instructor-led Online Training:   Course conducted online in a virtual classroom.

German

Time zone: Central European Summer Time (CEST)   ±1 hour

Online Training Time zone: Central European Summer Time (CEST) Course language: German Guaranteed date!
Online Training Time zone: Central European Summer Time (CEST) Course language: German Guaranteed date!
Online Training Time zone: Central European Summer Time (CEST) Course language: German Guaranteed date!
Online Training Time zone: Central European Summer Time (CEST) Course language: German Guaranteed date!
Online Training Time zone: Central European Summer Time (CEST) Course language: German Guaranteed date!
Online Training Time zone: Central European Time (CET) Course language: German Guaranteed date!
Online Training Time zone: Central European Time (CET) Course language: German Guaranteed date!
Guaranteed date:   The course is guaranteed to run regardless of the number of participants. This excludes unforeseeable events (e.g. accident, illness of the trainer) which make it impossible to carry out the course.

Germany

Frankfurt/Main Course language: German Guaranteed date!
Frankfurt/Main Course language: German Guaranteed date!
Frankfurt/Main Course language: German Guaranteed date!
Frankfurt/Main Course language: German Guaranteed date!
Frankfurt/Main Course language: German Guaranteed date!
Frankfurt/Main Course language: German Guaranteed date!
Frankfurt/Main Course language: German Guaranteed date!