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Microsoft Dynamics 365 Marketing (MB-220T00)

 

Course Overview

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Who should attend

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

Certifications

Prerequisites

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.

Course Objectives

  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Course Content

  • Configure Dynamics 365 Marketing
  • Manage segments and lists
  • Manage marketing forms and pages
  • Manage leads, accounts, and contacts
  • Manage marketing emails and customer journeys
  • Manage events
  • Create surveys with Dynamics 365 Customer Voice
  • Analyze insights in Dynamics 365 Marketing
Online Training

Duration 3 days

Price (excl. tax)
  • 1,590.— €
  • SA Voucher: 3
    hardcoded default SA
Digital courseware

Courseware language: English

Classroom Training

Duration 3 days

Price (excl. tax)
  • Germany: 1,590.— €
  • Switzerland: CHF 2,070.—
  • SA Voucher: 3
    hardcoded default SA
incl. catering Digital courseware

Courseware language: English

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.
English
Time zone: Central European Summer Time (CEST)   ±1 hour
Online Training This is a FLEX course.
Time zone: UTC+3
Online Training Time zone: Central European Time (CET) 4 days
Online Training This is a FLEX course.
Time zone: Greenwich Mean Time (GMT)
4 days
Online Training This is a FLEX course.
Time zone: Greenwich Mean Time (GMT)
4 days
Online Training This is a FLEX course.
Time zone: British Summer Time (BST)
4 days
2 hours difference
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
4 days
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
4 days
3 hours difference
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
4 days
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
4 days
6 hours difference
Online Training Time zone: Eastern Standard Time (EST) 4 days
Online Training Time zone: Eastern Standard Time (EST) 4 days
Online Training Time zone: Central Daylight Time (CDT) 4 days
Online Training Time zone: Central Daylight Time (CDT) 4 days
Online Training Time zone: Eastern Daylight Time (EDT) 4 days
Online Training Time zone: Eastern Daylight Time (EDT) 4 days
Online Training Time zone: Eastern Standard Time (EST) 4 days
Online Training Time zone: Eastern Standard Time (EST) 4 days
7 hours difference
Online Training Time zone: Central Daylight Time (CDT) 4 days
Online Training Time zone: Central Daylight Time (CDT) 4 days
9 hours difference
Online Training Time zone: Pacific Standard Time (PST) 4 days
Online Training Time zone: Pacific Standard Time (PST) 4 days
Online Training Time zone: Pacific Daylight Time (PDT) 4 days
Online Training Time zone: Pacific Daylight Time (PDT) 4 days
Online Training Time zone: Pacific Daylight Time (PDT) 4 days
Online Training Time zone: Pacific Daylight Time (PDT) 4 days
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.
Germany
Düsseldorf
Berlin 4 days
Hamburg 4 days
Munich 4 days
Berlin 4 days
Frankfurt 4 days
Switzerland
Zurich This is a FLEX course in German language.
Time zone: Central European Time (CET)
4 days

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.