Juniper Technical Support Fundamentals (JTSF)

 

Course Content

This two-day course provides students with the foundational knowledge required to work in a Technical Support Engineer role. The course summarizes technical support concepts and provides a basic introduction to Juniper products and software. Key topics within this course include technical support concepts, networking, Linux fundamentals, troubleshooting process, soft skills, and basic introduction to Juniper products and software. This course uses cSRX Container Firewall and Containerized Routing Protocol Daemon (cRPD) devices in the lab and is based on Junos OS Release 22.1R1. Also included in the lab is a student desktop (running Ubuntu 20.04.4 LTS).

Prices & Delivery methods

Online Training

Duration
2 days

Price (excl. tax)
  • US$ 1,900.—
Classroom Training

Duration
2 days

Price (excl. tax)
  • Germany: US$ 1,900.—
  • Switzerland: US$ 1,900.—
 

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.

English

Time zone: Central European Time (CET)   ±1 hour

Online Training Time zone: Central European Time (CET)