We are happy to advise you!
+49 40 253346-10     Contact
> > > TP352G

IBM Control Desk 7.6.0.2 Fundamentals (TP352G)

 

Who should attend

This course is suitable for all roles, including installers, administrators, and service desk agents.

Prerequisites

Before taking this course, you should have the following skills:

  • Basic browser navigation skills

Course Content

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Classroom Training

Duration 2 days

Price (excl. tax)
  • Germany: 1,490.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware

Courseware language: English

 
Click on town name to book Schedule
Germany

Currently no local training dates available.  For enquiries please write to info@flane.de.

Switzerland
14/10/2019 - 15/10/2019 Geneva
09/12/2019 - 10/12/2019 Zurich
 

Cookies help us deliver our services. By using our services, you agree to our use of cookies.
  Got it! You can continue using the site without non-essential cookies.   → Continue without marketing cookies