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IBM Control Desk 7.6.0.2 Fundamentals (TP352G)
Who should attend
This course is suitable for all roles, including installers, administrators, and service desk agents.
Prerequisites
Before taking this course, you should have the following skills:
- Basic browser navigation skills
Course Content
This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
Online Training
Duration 2 days
Price (excl. tax)
- 1,590.— €
Courseware language: English
Currently no online training dates
Classroom Training
Duration 2 days
Price (excl. tax)
- Germany: 1,590.— €
Catering includes:
- Coffee, Tea, Juice, Water, Soft drinks
- Pastry and Sweets
- Fresh fruits
- Lunch in a nearby restaurant
* Catering information only valid for courses delivered by Fast Lane.
Courseware language: English
Currently no classroom training dates
Currently there are no training dates scheduled for this course.
