Detailed Course Outline
Module 1: Fundamentals of AI for Medical Assistants
AI is already showing up in scheduling, triage support, diagnostics workflows, and patient engagement, so you need to work confidently alongside these tools in daily clinic routines. You use AI support to reduce repetitive workload, improve accuracy in records and coordination, and help the care team respond faster—while keeping the human touch central to patient interactions.
This module introduces AI fundamentals and healthcare applications, defining AI, machine learning, and related concepts while distinguishing AI from automation and traditional software. You explore how AI supports appointment scheduling, patient triage, and diagnostic assistance, along with benefits like improved accuracy, efficiency, and engagement. You also address common myths about AI replacing human roles, reinforced with case studies and a hands-on survey of the Eka.care patient-side app for appointments, consultations, records, vitals tracking, and reminders.
Module 2: Data Literacy for Medical Assistants
Clean, reliable data keeps your day moving—when records are incomplete or inconsistent, appointments slip, follow-ups get missed, and errors creep into care coordination. You rely on strong data habits to support AI tools, reduce documentation friction, improve handoffs, and protect patient safety and privacy while working across EHRs, forms, and device-generated inputs.
This module covers healthcare data types and management, comparing structured data (like EHR fields and lab results) with unstructured data (like notes and images), and mapping common sources such as EHRs, forms, and wearables. You learn how data quality and integrity affect AI decisions, how to match data types to suitable AI use cases, and you complete practical exercises that link real data sources to realworld scenarios for medical assistant workflows.
Module 3: AI in Patient Care Optimization
You support care teams and patients in fast-moving environments where missed appointments, unclear communication, and shifting patient volumes can disrupt the entire day. You need AI-enabled workflows to reduce no-shows, spot issues earlier, and keep schedules and follow-ups running smoothly, so patients receive timely attention and the clinic operates with fewer delays.
This module covers AI for patient care optimization through engagement and operational efficiency. You work with dashboards and simple visualizations, AI tools for appointment management, reminders, and virtual care, and AI-powered communication that improves patient engagement. You also explore predictive analytics for no-show prediction, health monitoring alerts, and resource planning, then practice integrating insights into daily decisions through simulation exercises for patient load forecasting, supported by use cases and case studies.
Module 4: NLP and Generative AI in Medical Documentation
Busy clinics generate nonstop notes, patient questions, and follow-up messages, and manual documentation can slow you down and create avoidable errors. You need AI language tools to save time, keep records consistent, support smoother patient communication, and maintain safe oversight when automated text is used in real workflows.
This module covers NLP and Generative AI for medical documentation, including core ideas like natural language understanding and chatbots for patient and administrative queries. You learn how AI can automate notes, summaries, and communication workflows, and how to spot and manage risks such as errors, hallucinations, and bias. You also explore accessible NLP tools that help you improve efficiency and accuracy in daily tasks.
Module 5: AI in Diagnostics and Screening
You support clinicians in fast-paced settings where early flags and clear handoffs can change outcomes, and delays can add risk. You use AI-assisted screening to help surface potential concerns sooner, organize symptoms and findings more consistently, and prepare cleaner information for the care team—while ensuring AI never replaces clinical judgment.
This module covers AI in diagnostics and screening, including diagnostic support tools that analyze medical images and patient-reported symptoms for preliminary screening and decision support. You explore how NLP helps interpret symptom narratives, how AI integrates with EHRs, and how clinicians validate or override AI recommendations using confidence scores, explainability, and safeguards. You also work through real-world examples, simulations, and case studies—including a hands-on review of AI-suggested insights using Eka Care—to practice interpreting results, documenting ethically, and communicating outputs safely.
Module 6: Ethics, Bias, and Regulation in AI for Healthcare
AI can influence who gets flagged for follow-up, how urgent a case appears, and what information gets prioritized, so you must protect patients from unfair outcomes and your workplace from compliance risk. You keep trust intact by checking for bias signals, ensuring humans review critical decisions, and handling patient data carefully whenever AI tools touch records, triage support, or screening workflows.
This module covers how bias shows up in healthcare AI (racial, socioeconomic, and other forms), how it can affect outcomes and patient trust, and how to spot and reduce it using fairness checks and transparency practices. You also review legal and ethical frameworks such as HIPAA, along with best practices for medical assistants around consent, oversight, and accountability. You work through bias-and-fairness case studies and complete a hands-on activity using Google’s What-If Tool to visualize subgroup disparities and test counterfactual changes.
Module 7: Evaluating and Implementing AI Tools
AI tools can look impressive in demos but fail in real clinic workflows, create safety risks, or add hidden costs. You need a reliable way to judge what’s credible, protect patient data, and ensure any tool fits your day-to-day tasks without disrupting clinicians, documentation, or patient flow.
This module walks you through selecting and planning AI adoption using clear evaluation criteria such as accuracy and ROI. You follow the steps for procurement, pilot testing, and integration, learn to spot vendor red flags, and practice collaboration methods with clinicians, IT, and administrators. You also cover transition planning to drive smooth rollout and user adoption inside existing workflows.
Module 8: Cybersecurity and Emerging Trends in AI
AI tools and connected workflows increase speed and convenience, but they also raise the stakes for privacy, safety, and continuity of care when systems are attacked. You need to help protect patient data in AI-enabled clinics, follow secure practices in daily tasks, and stay adaptable as telemedicine, wearables, and remote monitoring become more common in care delivery.
This module covers cybersecurity risks specific to AI in healthcare—such as data breaches, unauthorized access, adversarial attacks, model poisoning, and ransomware—along with protections like encryption, multi-factor authentication, and access controls. You also explore emerging AI trends in telemedicine, wearables, and remote monitoring, learn strategies to stay current, and see how collaboration with IT and development teams supports ongoing security and innovation, reinforced with a hands-on threat simulation using Google Sheets.