ServiceNow
Training

Use all features of the Now Platform with professional ServiceNow training, so that you attain your digital transformation goals easier and faster. As an authorized ServiceNow partner, we offer you the official ServiceNow training.

Enterprise Training

Request customized ServiceNow trainings

E-Learning

With our digital learning platform Fast Lane LIVE

ServiceNow Certifications

Prove your ServiceNow skills


ServiceNow Trainings Programs

Do you have any questions about our ServiceNow training offerings? Simply let us know your requirements using our contact form or call us at +49 40 253346-10 and we will be happy to advise you!

Important notes for the booking of ServiceNow trainings

  1. 1. So that we can finally process your registration, you will receive an enrollment request after booking the course. Please carry out the enrollment immediately, at the latest three working days before the start of the course, according to the following instructions at ServiceNow:
    Enrol for Instructor Led Training using Learning Credits
  2. Please note that we must receive short-term bookings no later than five working days before the course begins.
  3. If you are unable to attend the training date you have booked (e.g. illness, etc.) or if ServiceNow cancels the course, a credit note is not possible under any circumstances. If you cancel, you can name a replacement person. In both cases of cancellation, the validity of your credit remains for 12 months after the order.

For more information, please refer to the ServiceNow Terms and Conditions..


Click on town name or "Online Training" to book. Upcoming ServiceNow Training Dates

CSMI Customer Service Management (CSM) Implementation Course language: English Online Training Time zone: Central European Summer Time (CEST)
ITSMF IT Service Management (ITSM) Fundamentals Course language: German Online Training Time zone: Central European Summer Time (CEST)
ITSMI IT Service Management (ITSM) Implementation Course language: English Online Training Time zone: Central European Summer Time (CEST)
PAF Performance Analytics (PA) Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
SNAF ServiceNow Administration Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
DF Discovery Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
SSNF Scripting in ServiceNow Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
HAM Hardware Asset Management (HAM) Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
SNAF ServiceNow Administration Fundamentals Course language: German Online Training Time zone: Central European Summer Time (CEST)
ITSMF IT Service Management (ITSM) Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
HRI Human Resources (HR) Implementation Course language: English Online Training Time zone: Central European Summer Time (CEST)
PAA Performance Analytics (PA) Advanced Course language: English Online Training Time zone: Central European Summer Time (CEST)
SAA ServiceNow Administration Advanced Course language: English Online Training Time zone: British Summer Time (BST)
SAM Software Asset Management (SAM) Professional Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
SPM Strategic Portfolio Management (SPM) Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
ADVF Application Development Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
CMDB Configuration Management Database (CMDB) Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
IRM GRC: Integrated Risk Management (IRM) Implementation Course language: English Online Training Time zone: British Summer Time (BST)
ITSMI IT Service Management (ITSM) Implementation Course language: English Online Training Time zone: British Summer Time (BST)
SNAF ServiceNow Administration Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
HRF Human Resources (HR) Fundamentals Course language: English Online Training Time zone: British Summer Time (BST)
HRI Human Resources (HR) Implementation Course language: English Online Training Time zone: British Summer Time (BST)
ADVF Application Development Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
FSM Field Service Management (FSM) Implementation Course language: English Online Training Time zone: Central European Summer Time (CEST)
ITSMF IT Service Management (ITSM) Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
PAA Performance Analytics (PA) Advanced Course language: English Online Training Time zone: Central European Summer Time (CEST)
SNAF ServiceNow Administration Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
PAF Performance Analytics (PA) Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
SECOPS Security Operations (SecOps) Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
ADVF Application Development Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
DF Discovery Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
HAM Hardware Asset Management (HAM) Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
HRF Human Resources (HR) Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
SSNF Scripting in ServiceNow Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
SIR Security Incident Response (SIR) Implementation Course language: English Online Training Time zone: Central European Summer Time (CEST)
SPF Service Portal Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
ITSMI IT Service Management (ITSM) Implementation Course language: English Online Training Time zone: Central European Summer Time (CEST)
SNAF ServiceNow Administration Fundamentals Course language: English Online Training Time zone: Central European Summer Time (CEST)
SNPI ServiceNow Platform Implementation Course language: English Online Training Time zone: Central European Summer Time (CEST)
VRI Vulnerability Response Implementation Course language: English Online Training Time zone: Central European Summer Time (CEST)
Instructor-led Online Training:   Course conducted online in a virtual classroom.

Training Programs
 

Platform    

 

Customer Service Management    

 

Field Service Management    

 

IT Asset Management    

 

Human Resources    

 

IT Business Management    

 

IT Operations Management    

 

IT Service Management    

 

Now Intelligence    

 

Security Operations