Horizon Troubleshooting (HT) – Outline

Detailed Course Outline

1 Course introduction
  • Introductions and course logistics
  • Course objectives
2 Review of Omnissa Horizon
  • Review Horizon 8 architecture
3 Introduction to troubleshooting
  • How to troubleshoot
  • Troubleshooting resources
4 Horizon infrastructure troubleshooting
  • Horizon Connection Server general troubleshooting
  • Active Directory Lightweight Directory Service replication
  • Working with Horizon Connection Server logs
5 Unified Access Gateway troubleshooting
  • Unified Access Gateway deployment errors
  • Monitor the Unified Access Gateway
  • Troubleshoot a Unified Access Gateway Certificate
  • Tools for troubleshooting connections on the Unified Access Gateway
  • Troubleshooting the Unified Access Gateway
6 Blast configuration verification
  • How to verify the current Blast configuration
7 Blast optimization
  • Blast optimization overview
  • Optimizing Blast for Wide Area Networks
  • Work from home and home office to cloud
  • Optimizing for quality
8 Horizon connections troubleshooting
  • Understanding Horizon connections
  • Horizon connections load balancing
  • Troubleshooting Horizon connections
  • Key ports and protocols
  • Black screen
9 TLS certificate troubleshooting
  • Horizon 8 TLS certificates
  • Troubleshooting TLS certificates in Horizon 8
10 Cloud Pod architecture troubleshooting
  • Cloud Pod architecture troubleshooting
11 Command line tools
  • About the command line tools and how to use them
  • Backing up and restoring Horizon 8 databases
12 Troubleshooting machines and desktops
  • Help Desk tool deep dive
  • Troubleshooting machines and desktops
  • Troubleshooting Linux desktops
13 Optimizing Windows desktops and servers
  • Why optimize a Windows image?
  • Windows OS optimization tool for Horizon
  • Using automation to build optimized Windows images
14 Troubleshooting instant clones
  • Troubleshooting instant clones
15 Troubleshooting Horizon Client
  • Horizon Client for Windows
  • Horizon Client for Linux
  • Horizon Client for Mac
  • Horizon Web Client (HTML Access)
16 Troubleshooting device redirection
  • Device redirection
  • Nested RDSH redirection