Detailed Course Outline
Module 1 - Agents in Action
Topics:
- Agentic transformation mindset
- Key tenets for use case activities
- Agentic Transformation Framework
Objectives:
- Adopt a specific mindset for agentic transformation
- Understand key tenets for use case activities
- Use a repeatable process for agentic transformation
Module 2 - Mapping the Agentic Transformation Framework
Topics:
- The agentic transformation roadmap
- Agentic development lifecycle
- References
Objectives:
- Transform a business with AI agents that can be broken down into clear, manageable areas
- Identify the structure of the three interconnected layers of the Agentic Transformation Framework
- Understand process and key deliverables for Agentic AI Development Lifecycle
Module 3 - The Reimagining Business Processes Phase
Topics:
- Inputs
- Identify agentic touchpoints
Objectives:
- Shift focus from optimizing legacy steps to designing outcome-driven future states
- Identify “agentic touchpoints” within a business process
- Define the Human-Agent Collaboration model for specific tasks
- Redesign a process map with agentic capabilities
Module 4 - Use Case Definition and Prioritization
Topics:
- Inputs
- Agent use cases and prioritzation
- Responsible AI
Objectives:
- Break down high-level “agentic touchpoints” into discrete, buildable use cases
- Prioritize these use cases based on value, impact, and feasibility
- Create a high-level agent design
- Conduct a Responsible AI (RAI) Risk Assessment to identify harms early