Course Overview
This 18 hour course is designed for administrator users who will implement Splunk IT Service Intelligence for analysts to use. The first day includes the day of content from Using Splunk IT Service Intelligence.
Certifications
This course is part of the following Certifications:
Prerequisites
To be successful, students should have a solid understanding of the following modules:
- Splunk Fundamentals 1
- Splunk Fundamentals 2
- Splunk Fundamentals 3
- Advanced Searching and Reporting
Or the following single-subject courses:
- What is Splunk? (Retired)
- Intro to Splunk
- Using Fields
- Scheduling Reports and Alerts
- Visualizations
- Working with Time
- Leveraging Lookups and Sub-searches
- Correlation Analysis
- Search Under the Hood
- Search Optimization
- Introduction to Knowledge Objects
- Creating Knowledge Objects
- Creating Field Extractions
- Enriching Data with Lookups
- Data Models
- Introduction to Dashboards
- Dynamic Dashboards
Students should also have completed the following courses:
- Splunk Enterprise System Administration
- Splunk Enterprise Data Administration
Course Objectives
- IT Service Intelligence analyst user training
- Deployment and Initial Configuration
- Designing, Implementing Services and Searches
- Defining and Adding Entities
- Defining Service Templates, and User Access
- Using Predictive Analytics
- Customization, Maintenance, Troubleshooting
- Creating and Defining Correlation Searches and Event Aggregation
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