Follow Us on Social!
Kursangebot
- Garantietermine
- Neue Trainings
- Fast Lane LIVE E-Learning
- Fast Lane Academy»
-
Fast Lane IT Workshops»
- IT-Training by Fast Lane
- Garantietermine
- Themen im Fokus
- Professional Services
- Trainingspakete
- IT- & Projektmanagement»
- Hersteller im Fokus
- Amazon Web Services»
- Arista»
- Aruba»
- Cisco»
- Citrix»
- Fortinet»
- Google Cloud»
- Microsoft»
- NetApp»
- Palo Alto Networks»
- Red Hat»
- VMware»
-
Weitere Hersteller»
- Apple
- Automation Anywhere
- Barracuda
- Bosch IoT Academy
- Brocade
- CA Technologies
- Check Point
- Cloud Security Alliance
- Cloudera
- Commvault
- CompTIA
- CWNP
- Cybersecurity First Responder
- DataCore
- Dell EMC
- EC-Council
- Extreme Networks
- F5
- Gigamon
- IBM
- (ISC)²
- Infoblox
- Juniper
- Kaspersky Lab
- Micro Focus
- NCTA Cloud
- Nutanix
- Oracle
- Pivotal / Spring
- Riverbed
- Ruckus
- Salesforce
- SAP
- SonicWall
- Sophos
- SUSE
- Symantec
- Trend Micro
- TÜV (IT-Security)
- Veritas
- Themen/Technologien im Fokus
- Artificial Intelligence (AI)»
- Business & Soft Skills»
- Cloud Computing»
- Cyber Security»
- Data Center»
- Internet of Things (IoT)»
- Kubernetes / Container»
- Linux»
- Network Analysis / Wireshark»
- Software Development»
- Wireless & Mobility»
TOS68G
E-Learning IBM Self-Paced Virtual Class (SPVC)
Preis (exkl. MwSt.)
- 890,- €
Nutzungsdauer: 3 Tage
Aktivierungsfrist: 1 Jahre
IBM SmartCloud Control Desk 7.5.1 Service Request Management Fundamentals (SPVC)
Zielgruppe
This basic course is for anyone who who implements or uses SmartCloud Control Desk for Service Desk and Service Catalog functions.
Voraussetzungen
You should have:
- IBM SmartCloud Control Desk 7.5 Foundations (SPVC) (TOS34) and basic skills with operating systems, database administration, IPv4 networking, and service desk concepts.
Produktbeschreibung
This course introduces you to the fundamental concepts of managing a Service Desk using IBM SmartCloud Control Desk. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to create and resolve service requests, incidents, and problems. You also learn to manage a service catalog, obtain user feedback through surveys, and generate reports.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
E-Learning IBM Self-Paced Virtual Class (SPVC)
Preis (exkl. MwSt.)
- 890,- €
Nutzungsdauer: 3 Tage
Aktivierungsfrist: 1 Jahre