IBM Case Foundation 5.2.1 - Routing Work

In this course you will learn planning, designing, creating, and testing workflow solutions in a development environment.

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 Conditional routing

• Define step responses
• Define conditional routes based on responses
• Define conditional routes based on data fields

Parallel processing

• Add steps to define a parallel process
• Set a data field merge type
• Test the parallel processing

Manage participation

• Assign a Tracker to a workflow
• Add a dynamically assigned workflow group
• Define participant voting with multi-participant steps

Work with submaps

• Create submaps
• Use submaps in a workflow
• Override the Terminate map

Handle workflow exceptions

• Determine the cause of a workflow malfunction
• Override the Malfunction map

Workflow inheritance

• Create a workflow hierarchy
• Override an inherited map
• Reactivate and modify the Workflow map