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Lab-Reservierung
Unser Labbookings Team freut sich auf Ihre Lab-Anfragen und steht Ihnen für weitere Fragen zur Verfügung.
Fast Lane Institute for Knowledge Transfer GmbH
+49 (0)40 253346-215
labbookings@flane.de
General Terms & Conditions
All Labs
Minimum booking number is 4 students.
Lab Payment
Labs can be paid by:
a) Wire transfer: Please send your proof of payment one week prior to event start.
b) Credit card: Payment via credit card is possible with VISA or Mastercard. Required credit card details: CC-Owner, CC-Number, Date of Expiry, CVC-Code
Lab Cancellation
- Up to 15 days prior to event start: no cancellation fee
- 7-14 days prior to event start: cancellation fee 50% of total lab price
- Less than 7 days prior to event start: cancellation fee 100% of total lab price
Lab Testing
Once a lab reservation is confirmed we strongly recommend to test the lab in advance. This is possible at request. 1 day lab testing is free of charge.
Lab Support
Lab support is available 24x7 in English language.
Our support personnel are in the office 24h from Monday through Friday.
From Saturday through Sunday 24h on-call service is available (UTC+1 (Standard Time) or +2 (Summer Time)).
Please contact
remotelab-support@flane.de
or call + 49 (0)40 25334618.
Lab Modifications
Slight lab modifications in order to guarantee a successful course delivery can be agreed upon in consultation with our technical support.
Fast Lane T&C apply: AGB