> > D67584

Siebel 8.1.x Business Automation (Self-Study Course)


Who should attend

  • Developers
  • Project managers
  • Technical consultants

Course Objectives

  • Create, test, and deploy Siebel workflow processes
  • Enable Siebel Inbox access for existing data types
  • Build validation rule sets for Siebel Data Validation Manager
  • Create, test, and deploy user-interactive automation using Siebel Task UI
  • Describe the role of scripting in Siebel business automation
  • Use Siebel SmartScript to script employee interactions with customers
  • Use Siebel State Model to enforce business requirements
  • Assign business data efficiently using Siebel Assignment Manager

Product Description

  • Siebel Business Services
    • Describing a business service
    • Describing the structure and role of property sets
    • Using the business service simulator to test a business service
  • Creating and Deploying Siebel Workflow Processes
    • Creating a workflow process using Siebel Tools
    • Testing workflow processes using the Workflow Simulator
    • Publishing and activating workflows
    • Describing the Siebel Workflow architecture
    • Creating robust workflows using sub-processes and queries
    • Invoking workflows with run-time events and custom controls
    • Using workflow policies to invoke workflow processes
  • Configuring Siebel Universal Inbox
    • Enabling an existing data type for the Inbox
  • Using Siebel Data Validation Manager
    • Creating and activating validation rule sets
    • Invoking Data Validation Manager from a workflow or run-time event
  • Using Siebel Task UI
    • Describe the features of Siebel Task UI
    • Invoke and complete a task
    • Configure and administer a task
    • Configure branching logic in a task using transient business components
    • Use task properties in task steps
    • Configure an instance identifier for the user inbox
    • Use the task debugger to examine task properties
  • Introducing Siebel Scripting
    • Describing appropriate uses for scripting in Siebel business automation
    • Identifying scripted objects in Siebel Tools
  • Creating SmartScripts to automate customer interactions
    • Describing the features of SmartScript
    • Identifying the elements that make up a SmartScript
    • Create a basic Siebel SmartScript
    • Personalizing a SmartScript with user properties
    • Customizing data displayed in a SmartScript with search specifications and pick-lists
    • Add Siebel eScript to a SmartScript
  • Using Siebel State Model
    • Describe how state models can enforce business logic
    • Create a new state model
  • Assigning Business Data with Siebel Assignment Manager
    • Explaining the role of Siebel Assignment Manager
    • Creating and testing assignment rules
    • Describing the Siebel assignment methodology
    • Configure assignment objects in Siebel Tools
    • Invoke Assignment Manager in dynamic mode
Price (excl. tax)

1,754.- €