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Implementing Cisco Collaboration Devices (CICD)


Lab Topology

Course Description

Lab Exercises

  • Hardware Lab 1: Explore Administrator Interfaces
  • Hardware Lab 2: Explore End-User Interfaces
  • Hardware Lab 3: Explore Call Flows in Cisco Unified Communications Manager
  • Hardware Lab 4: Explore Call Flows in Cisco Unified Communications Manager Express
  • Hardware Lab 5: Implement End Users
  • Hardware Lab 6: Implement Endpoints
  • Hardware Lab 7: Enable Telephony Features
  • Lab 7a: Configure Cisco Extension Mobility
  • Hardware Lab 8: Enable Mobility Features
  • Hardware Lab 9: Implement End Users and Voice Mailboxes
  • Lab 9a: Configure Cisco MediaSense for Video Greeting (Optional)
  • Lab 9b: Configure Cisco Unity Connection for Video Greeting (Optional)
  • Hardware Lab 10: Enable Cisco Unified Communications Manager IM and Presence Service
  • Hardware Challenge Lab 11: Provide End-User Support
  • Hardware Challenge Lab 12: Generate Cisco UCM CAR Tool Reports
  • Hardware Lab 13: Monitor the System with Cisco Unified RTMT
  • Hardware Lab 14: (Optional) Back Up Cisco Unified Communications Manager