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Symantec Endpoint Protection 14.0: Maintain and Troubleshoot (SEPMT)


Who should attend

This course is for IT and system administration professionals who are charged with planning and installing a Symantec Endpoint Protection environment.


You must have attended !SY-SC1412 or have relevant experience maintaining a SEP environment, including basic troubleshooting.

Course Objectives

The Symantec Endpoint Protection 14.x: Maintain and Troubleshoot course is designed for the IT security management professional tasked with troubleshooting Symantec Endpoint Protection 14.x. Students learn how to troubleshoot installations, monitor and troubleshoot the SEPM, client-to-SEPM communication, content distribution, client deployments, and protection technologies. The class also covers how to follow Symantec best practices for remediating a virus outbreak, automating functionality with REST APIs, and integrating Symantec Endpoint Protection with 3rd party applications.

By the completion of this course, you will be able to:

  • Monitor, maintain, and troubleshoot a Symantec Endpoint Protection environment.
  • Upgrade the Symantec Endpoint Protection environment.
  • Use best practices when troubleshooting and remediating a virus outbreak.
  • Automate functionality with Rest APIs and integrate Symantec Endpoint Protection with 3rd party applications.

Course Content

  • Introduction
  • Troubleshooting Techniques and Tools
  • Troubleshooting the Console
  • Installation and Migration Issues
  • Client Communication Issues
  • Content Distribution Issues
  • Extending the SEP infrastructure
  • Responding to a Security Incident
  • Performance Issues
Classroom Training

Duration 3 days

Price (excl. tax)
  • Germany: 1,990.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Digital courseware

Courseware language: English

Click on town name to book Schedule
22/01/2020 - 24/01/2020 Hamburg
18/03/2020 - 20/03/2020 Frankfurt
27/05/2020 - 29/05/2020 Berlin
15/07/2020 - 17/07/2020 Düsseldorf
19/08/2020 - 21/08/2020 Hamburg
23/09/2020 - 25/09/2020 Frankfurt
18/11/2020 - 20/11/2020 Berlin