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ITIL 4 Managing Professional (MP) Transition (ITIL4MPT)

 

Course Overview

The 5-day training provides a holistic picture of the necessary knowledge and skills related to the new Service Value System (SVS) of ITIL 4. The contents of the training are:

  • An overview of the key differences between the ITIL v3 five-step Lifecycle IT Service Management model and its 26 processes and functions compared to the ITIL 4 Service Value System model and its 34 practices.
  • A review of the SVS model and its components the service value chain, seven guiding principles, four business dimensions, governance, continuous improvement
  • Insight into the 34 practices of ITIL
  • 4 Key concepts and content from the three ITIL 4 Specialist courses: Create, Deliver & Support, Drive Stakeholder Value and High Velocity IT
  • Contents from the ITIL Strategist Advanced Book and Course - Direct, Plan & Improve

Who should attend

You are a certified ITIL Expert or hold at least 17 ITIL Credits according to the ITIL v3 / 2011 qualification scheme and would like to become a new ITIL 4 Managing Professional and obtain the official "ITIL 4 Managing Professional" certificate.

Prerequisites

You have ITIL Expert status or at least 17 ITIL credits.

Course Objectives

After the training you will want to have obtained new skills and knowledge. The ITIL 4 Transistion (MP) training enables you the following:

  • You are an expert on ITIL 4 and have in-depth knowledge of the contents of ITIL 4 at the highest level.
Online Training

Duration 5 days

Price (excl. tax)
  • Country: DE
    2,150.- €
Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany:
    Country: DE
    2,950.- €
  • Switzerland:
    Country: CH
    CHF 3,540.-

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
German
Time zone Central European Summer Time (CEST)
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Germany
Düsseldorf
Berlin
Dresden
Hamburg
Leipzig
Munich
Nuremberg
Stuttgart