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ITIL® 4 Managing Professional (MP) Transition (ITIL4MPT)

 

Course Overview

The 5-day training provides a holistic picture of the necessary knowledge and skills related to the new Service Value System (SVS) of ITIL 4. The contents of the training are:

  • An overview of the key differences between the ITIL v3 five-step Lifecycle IT Service Management model and its 26 processes and functions compared to the ITIL 4 Service Value System model and its 34 practices.
  • A review of the SVS model and its components the service value chain, seven guiding principles, four business dimensions, governance, continuous improvement
  • Insight into the 34 practices of ITIL
  • 4 Key concepts and content from the three ITIL 4 Specialist courses: Create, Deliver & Support, Drive Stakeholder Value and High Velocity IT
  • Contents from the ITIL Strategist Advanced Book and Course - Direct, Plan & Improve

Who should attend

You are a certified ITIL Expert or hold at least 17 ITIL Credits according to the ITIL v3 / 2011 qualification scheme and would like to become a new ITIL 4 Managing Professional and obtain the official "ITIL 4 Managing Professional" certificate.

Certifications

This course is part of the following Certifications:

Prerequisites

You have ITIL Expert status or at least 17 ITIL credits.

Course Objectives

After the training you will want to have obtained new skills and knowledge. The ITIL 4 Transistion (MP) training enables you the following:

  • You are an expert on ITIL 4 and have in-depth knowledge of the contents of ITIL 4 at the highest level.
Online Training

Duration 5 days

Price (excl. tax)
  • 2,150.— €
Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 2,950.— €
  • Switzerland: CHF 3,540.—

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
English
Time zone: Central European Summer Time (CEST)   ±1 hour
Online Training Time zone: Central European Time (CET)
Online Training Time zone: Central European Summer Time (CEST)
Germany
Bad Homburg
Cologne
Düsseldorf
Bad Homburg
Cologne
Koblenz
Paderborn
Stuttgart