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Oracle Knowledge Technical Architecture and Configuration Rel 8.5 (D79970)


Course Overview

This course was formally known as Knowledge Technical Architecture and configuration.

This Oracle Knowledge Technical Architecture & Configuration training teaches you how to implement and maintain Oracle Knowledge’s core technologies through hands-on exercises. These technologies include Intelligent Search, Information Manager, iConnect, AnswerFlow and Analytics.

Learn To:
  • Become familiar with Oracle Knowledge benefits and features.
  • Install and configure Oracle Knowledge.
  • Perform hands-on, functional activities.
Benefits to You

Enrolling in this course will allow you to explore the technical architecture behind the Oracle Knowledge Solution by installing and configuring Oracle Knowledge Search, Information Manager, AnswerFlow, iConnect, InfoCenter and Analytics. You will learn how to create functional implementations and perform activities to gain enough familiarity with the system to enable basic troubleshooting and maintenance.

Create Fully Functional Implementations

Expert Oracle University instructors will teach you how to install both Oracle Knowledge Search and Oracle Knowledge Information Manager. For both applications, you'll complete all the necessary activities to create fully functional implementations.

Perform Maintenance & Troubleshooting

Once the implementations are complete, you'll perform the basic maintenance and explore troubleshooting techniques for both applications. Finally, you'll work with Analytics and log files, customize reports and perform basic maintenance and troubleshooting.

Who should attend

  • Functional Implementer
  • Technical Administrator
  • Data Warehouse Administrator
  • System Analysts
  • System Administrator
  • Business Analysts
  • Project Manager
  • Support Engineer


Required Prerequisites:

Suggested Prerequisites:

  • MS Windows Server system administration

Course Objectives

  • Install Oracle Knowledge Analytics
  • Describe the Oracle Knowledge Solution architecture
  • Install Oracle Knowledge Intelligent Search
  • Configure Oracle Knowledge Intelligent Search
  • Install Oracle Knowledge Informatiion Manager
  • Configure Oracle Knowledge Information Manager
  • Configure Oracle Knowledge Analytics
  • Perform basic modifications and deploy the Oracle Knowledge Default and InfoCenter User Interfaces
  • Perform basic maintenance and troubleshooting of the Oracle Knowledge Solution
  • Enable enhanced understanding of available technical documentation
  • Effectively partner with Services during implementation

Course Content

Install Oracle Knowledge Intelligent Search
  • Build and deploy the web application
  • Overview of Training Environment
  • Create a web collection
  • Setup Scheduled Task Groups
  • Test Crawled Content
Install & Configure Information Manager
  • Create the IM Repository
  • Create Categories
  • Create Channels
  • Define Views
  • Create Users
  • Manage Security
  • Create Workflow
  • Manage IM Content
Deploy a Customized Infocenter, create a forum & Install AnswerFlow
  • Deploy InfoCenter
  • Crawl Information Manager
  • Define forum
  • Remove an InfoCenter UI Element
  • Modify an InfoCenter Linked Form
  • Add a new Portlet and Customize
  • Install Oracle Knowledge AnswerFlow
Integrate iConnect with Siebel
  • Configure iConnect Parameters
  • Defining Application Views
  • Test iConnect
  • Explore iConnect features
Deploy Oracle Knowledge Analytics into OBIEE
  • ODI Configuration
  • Connect OBIEE to the Data Warehouse
  • Connect to the reporting schema
  • Deploy the RPD and Catalog
  • Install Analytics Styles
  • Install the Analytics Event Router Service
  • Configuring Applications to Send Events to Analytics
  • Importing Information Manager Reference Data
Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 4,270.- €
  • Switzerland: 4,270.- €
Digital courseware

Courseware language: English

Online Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,785.- €
  • Switzerland: CHF 4,660.-
Digital courseware

Courseware language: English


Currently there are no training dates scheduled for this course.  Enquire a date