Office 365 Administration and Troubleshooting (MOC 10997)

Course Overview

This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.

Who should attend

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.

Prerequisites

Before attending this course, students must have:

A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
A minimum of one year of experience working with Active Directory Domain Services (AD DS).
A minimum of one year of experience working with name resolution, including DNS.
Experience working with certificates, including public key infrastructure (PKI) certificates.
Experience working with Windows PowerShell.
Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.
An understanding of the following concepts as they relate to Office 365:
- Understanding of Microsoft cloud services.
- Understanding of the Office 365 platform.

Course Objectives

After completing this course, students will be able to:

Describe Office 365 services.
Administer Office 365 by using the graphical environment and Windows PowerShell.
Administer and troubleshoot directory synchronization and directory objects.
Administer and troubleshoot Exchange Online.
Administer and troubleshoot Skype for Business Online and Microsoft Teams.
Administer and troubleshoot SharePoint Online.
Plan and deploy Microsoft Office 365 ProPlus.
Administer and troubleshoot compliance and security in Office 365

Course Content

Office 365 services overview
Office 365 administration, tools, and techniques
Administering and troubleshooting directory synchronization and directory objects
Administering and troubleshooting Exchange Online
Administering and troubleshooting Skype for Business Online and Teams
Administering and troubleshooting SharePoint Online
Planning and deploying Office 365 ProPlus
Administering and troubleshooting compliance and security in Office 365

Classroom Training

Duration 3 days

Price (excl. tax)

Germany: 1,990.- €
Switzerland: CHF 2,440.-
SA Voucher: 3
hardcoded default SA

incl. catering

Catering includes:

Coffee, Tea, Juice, Water, Soft drinks
Pastry and Sweets
Fresh fruits
Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Digital courseware

Courseware language: English

Dates and Booking

E-Learning MOC on Demand

Duration 90 days

Price (excl. tax)

Germany: 799.- €
Switzerland: CHF 899.-
SA Voucher: 5

Buy E-Learning

Click on town name to book Schedule

This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.

This is a FLEX course, which is delivered both virtually and in the classroom.

Germany

09/12/2019 - 11/12/2019 Frankfurt

09/03/2020 - 11/03/2020 Stuttgart

08/06/2020 - 10/06/2020 Frankfurt

31/08/2020 - 02/09/2020 Münster

30/11/2020 - 02/12/2020 Hamburg

FLEX Training

Please see below our alternative, English language, FLEX course options.

21/10/2019 - 23/10/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London

28/10/2019 - 30/10/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London

31/10/2019 - 04/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London

05/11/2019 - 07/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London

21/11/2019 - 25/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London

26/11/2019 - 28/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London

02/12/2019 - 04/12/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London

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