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Microsoft Dynamics 365 Fundamentals (MB-900)

 

Course Overview

Dynamics 365 is a multi-faceted tool for customer engagement, unified operations, marketing, retail and talent management. This course will familiarize the learner with Dynamics 365 functionality and business value. The course will cover Dynamics 365 applications, the Power Platform, cloud concepts, the security model, and licensing considerations.

Prerequisites

A basic understanding of IT principles and an interest in Dynamics 365.

Course Objectives

Upon completion of the Dynamics 365 fundamentals course, students will be able to:

  • Identify the key functionalities and modules of Dynamics 365
  • Describe cloud concepts
  • Describe the Dynamics 365 security model
  • Explain licensing and deployment considerations

Course Content

Module 1: Introduction to Business Applications

In this module, all Business Application modules and functionalities will be introduced, focusing on Customer Engagement, Unified Operations, the Power Platform, and their corresponding business applications.

Lessons
  • Overview of apps
  • Apps for Customer Engagement
  • Apps for Unified Operations
  • The Power Platform
  • Application basics
Module 2: Cloud concepts

In this module, we discuss high-level cloud concepts and introduce Microsoft’s cloud offering, Azure, examining its relationship with Dynamics 365.

Lessons
  • Overview of cloud architecture
  • Different types of cloud services available
  • Comparing cloud offerings with corresponding on-premises offerings
Module 3: Managing deployments and releases

In this module, we cover important implementation considerations, including types of deployments, release cadences, and security model design.

Lessons
  • Types of deployments
  • Types of releases
  • Security concepts and roles
  • Roles and teams
  • GDPR
Module 4: Licensing, onboarding and support

This module empowers the learner to get started with Dynamics 365 by exploring licensing options and finding implementation support.

Lessons
  • Finding and working with a partner
  • Licensing options
  • Getting set up
Classroom Training

Duration 1 day

incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware

Courseware language: English

 
Click on town name to book Schedule
Germany

Currently no local training dates available.  For enquiries please write to info@flane.de.

Europe
France
31/01/2020 Paris
15/05/2020 Paris
11/09/2020 Paris
06/11/2020 Paris