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Microsoft Dynamics 365 Commerce Functional Consultant (MB-340T00)

 

Course Overview

Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day course covers the essentials for the role.

Who should attend

The audience for this course is either: a Dynamics 365 consultant who wants to learn Commerce, or a retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family.

Prerequisites

Before attending this course, students must have:

  • Core Microsoft Dynamics 365 skills (or MB-300 certification)
  • General understanding of Commerce principles

Course Objectives

  • Configure Dynamics 365 Commerce Headquarters
  • Configure products, prices, discounts, loyalty, and affiliations
  • Manage Point of Sale (POS) in Dynamics 365 Commerce
  • Configure and Manage Dynamics 365 Commerce call centers
  • Manage e-commerce

Course Content

  • Get started with Dynamics 365 Commerce
  • Configure Commerce Headquarters
  • Products and Merchandising
  • Retail Pricing
  • Loyalty and customer experience
  • Point of sale
  • Configure and work with call centers in Dynamics 365 Commerce
  • Work with E-Commerce in Dynamics 365 Commerce
  • Manage order fulfillment and inventory in Dynamics 365 Commerce
  • Work with Dynamics 365 Fraud Protection
Online Training

Duration 4 days

Price (excl. tax)
  • 2,490.— €
  • SA Voucher: 4
    hardcoded default SA
Digital courseware

Courseware language: English

Classroom Training

Duration 4 days

Price (excl. tax)
  • Germany: 2,490.— €
  • SA Voucher: 4
    hardcoded default SA
incl. catering Digital courseware

Courseware language: English

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.
English
Time zone: Central European Time (CET)   ±1 hour
Online Training Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course.
Time zone: British Summer Time (BST)
5 days
Online Training This is a FLEX course.
Time zone: British Summer Time (BST)
5 days
2 hours difference
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
6 hours difference
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Daylight Time (EDT)
Online Training Time zone: Eastern Daylight Time (EDT)
Online Training Time zone: Eastern Daylight Time (EDT)
Online Training Time zone: Eastern Standard Time (EST)
7 hours difference
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
8 hours difference
Online Training Time zone: Pacific Daylight Time (PDT)
Online Training Time zone: Pacific Daylight Time (PDT)
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.
Germany
Hamburg
Munich
Berlin
Munich
Hamburg
Hamburg

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.