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Cisco Collaboration Systems Release 11.0 Administrator Workshop (CSR11ADMIN)

Course Description Schedule Course Outline

Who should attend

The primary audiences for this course are support and deployment engineers, field engineers, administrators, or anyone who needs an understanding of the Cisco Collaboration solution.


The course is intended to be for Unified Communications beginners with an understanding of traditional PBXs.

Course Objectives

Cisco Collaboration Systems Release 11.0 is a sophisticated, yet simple communications solution designed to strengthen business relationships through improved interactions and experiences for midsize to large businesses. It is a simple to deploy, manage, and maintain solution, supporting multiple applications on one virtualized platform. It is highly available, interoperable, and scalable solution.

This 5-day class will help you gain skills and knowledge necessary for initial Cisco Collaboration Systems Release 11.0 setup, integration, and configuration as well as day-to-day administration and management tasks. It focuses on the initial design, integration, configuration, and administration of Cisco Collaboration applications. It includes hands-on labs focused on configuration, verification, administration, and day-to-day management tasks. Lab exercises are delivered using an equipment-ready environment where students can focus on their specific areas of interests.

After attending this course, you will be able to:

  • Understand and implement Cisco Unified Communications Manager and its features
  • Understand and implement Cisco Unity Connection and its features
  • Understand and implement Cisco Unified IM and Presence and its features

Course Content

  • Module 1: Cisco Unified Communications Manager
  • Module 2: Cisco Unity Connection
  • Module 3: Cisco Unified IM and Presence

Lab Exercises

  • Configure Cisco Unified Communications Manager
  • Configure Cisco Unity Connection
  • Configure Cisco Unified IM and Presence
Classroom Training
Modality: C

Duration 5 days

Price (excl. tax)
  • Germany: 3,490.- €
  • Cisco Learning Credits: 43 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Digital courseware Dates and Booking
Click on town name to book Schedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
20/08/2018 - 24/08/2018 Münster
17/09/2018 - 21/09/2018 Berlin
15/10/2018 - 19/10/2018 Hamburg
12/11/2018 - 16/11/2018 Berlin
10/12/2018 - 14/12/2018 Hamburg
27/08/2018 - 31/08/2018 Zurich
03/12/2018 - 07/12/2018 Zurich
16/07/2018 - 20/07/2018 Vienna (iTLS)
26/11/2018 - 30/11/2018 Vienna (iTLS)
09/07/2018 - 13/07/2018 Paris
26/11/2018 - 30/11/2018 Paris
26/11/2018 - 30/11/2018 Ljubljana Course language: English
02/07/2018 - 06/07/2018 Madrid
North America
United States
22/10/2018 - 26/10/2018 Online Training Time zone: US/Central Course language: English
22/10/2018 - 26/10/2018 Online Training Time zone: Canada/Central Course language: English
Middle East
29/07/2018 - 02/08/2018 Doha Course language: English
United Arab Emirates
29/07/2018 - 02/08/2018 Dubai Course language: English This course is being delivered by iTLS.
24/06/2018 - 28/06/2018 Cairo Course language: English

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