> > > CTCOLLAB

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

Course Description Schedule Course Outline
 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments

Course Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manger mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Follow On Courses

Course Content

CTCOLLAB v1.0 is a comprehensive course that enables the learner to troubleshoot Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course also teaches troubleshooting methodology, triage, resources, tools and fixes at Cisco Collaboration Solutions – system or solution level. This course also covers troubleshooting Cisco Unified Communications Manager & UCM mobility features, VCS control and Expressway, and issues with call setup, ILS, voice quality and media resources.

CTCOLLAB labs provide the learner a deep practical understanding of how to troubleshoot a multitude of issues with: Gateway and endpoint registration, LDAP integration, On-net single and multisite calling, off-net calling, ILS and GPDR, general mobility issues, device, extension and Cisco Unified Mobility, and Cisco TMS, transcoder, and issues with audio and video conferencing.

Classroom Training
Modality: C

Duration 5 days

Price (excl. tax)
  • Germany: 3,190.- €
  • Switzerland: Fr. 4,400.-
  • Cisco Learning Credits: 39 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware Dates and Booking
E-Learning Cisco Digital Learning
Modality: P
Price (excl. tax)
  • Germany: 1,000.- €
  • Cisco Learning Credits: 12 CLC
Buy E-Learning
 
Click on town name to book Schedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
Germany
09/07/2018 - 13/07/2018 Munich
23/07/2018 - 27/07/2018 Hamburg
06/08/2018 - 10/08/2018 Berlin
27/08/2018 - 31/08/2018 Stuttgart
17/09/2018 - 21/09/2018 Frankfurt
15/10/2018 - 19/10/2018 Munich
05/11/2018 - 09/11/2018 Düsseldorf
12/11/2018 - 16/11/2018 Hamburg Course language: English
26/11/2018 - 30/11/2018 Berlin
10/12/2018 - 14/12/2018 Stuttgart
Switzerland
20/08/2018 - 24/08/2018 Zurich
12/11/2018 - 16/11/2018 Zurich
Austria
20/08/2018 - 24/08/2018 Vienna
14/01/2019 - 18/01/2019 Vienna

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.

Europe
France
17/09/2018 - 21/09/2018 Paris
Italy
10/09/2018 - 14/09/2018 Rome
12/11/2018 - 16/11/2018 Milan
26/11/2018 - 30/11/2018 Rome
Portugal
22/10/2018 - 26/10/2018 Lisbon
Slovenia
05/11/2018 - 09/11/2018 Ljubljana Course language: English
Spain
17/09/2018 - 21/09/2018 Madrid
10/12/2018 - 14/12/2018 Madrid
United Kingdom
20/08/2018 - 24/08/2018 London (Int Hse)
26/11/2018 - 30/11/2018 London (Int Hse)
North America
United States
30/07/2018 - 03/08/2018 Online Training Time zone: US/Central Course language: English
30/07/2018 - 03/08/2018 Online Training Time zone: US/Mountain Course language: English
17/09/2018 - 21/09/2018 Online Training Time zone: US/Central Course language: English
24/09/2018 - 28/09/2018 Online Training Time zone: US/Central Course language: English
24/09/2018 - 28/09/2018 Online Training Time zone: US/Mountain Course language: English
12/11/2018 - 16/11/2018 Online Training Time zone: US/Central Course language: English
12/11/2018 - 16/11/2018 Online Training Time zone: US/Central Course language: English
12/11/2018 - 16/11/2018 Online Training Time zone: US/Mountain Course language: English
Canada
17/09/2018 - 21/09/2018 Online Training Time zone: Canada/Central Course language: English
12/11/2018 - 16/11/2018 Online Training Time zone: Canada/Central Course language: English
Latin America
Argentina
13/08/2018 - 17/08/2018 Buenos Aires
03/12/2018 - 07/12/2018 Buenos Aires
Chile
22/10/2018 - 26/10/2018 Santiago
Colombia
24/09/2018 - 28/09/2018 Bogotá D.C.
Mexico
13/08/2018 - 17/08/2018 Mexico City
12/11/2018 - 16/11/2018 Mexico City
Peru
22/10/2018 - 26/10/2018 Lima Course language: Spanish
Asia Pacific
Australia
06/08/2018 - 10/08/2018 Sydney
12/11/2018 - 16/11/2018 Melbourne
Middle East
Saudi Arabia
21/10/2018 - 25/10/2018 Riyadh Course language: English
United Arab Emirates
22/07/2018 - 26/07/2018 Dubai Course language: English This course is being delivered by iTLS.
21/10/2018 - 25/10/2018 Dubai Course language: English This course is being delivered by iTLS.
Africa
Egypt
19/08/2018 - 23/08/2018 Cairo Course language: English
18/11/2018 - 22/11/2018 Cairo Course language: English
 

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