> > > CTCOLLAB

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

Course Description Schedule Course Outline
 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments

Course Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manger mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Follow On Courses

Course Content

CTCOLLAB v1.0 is a comprehensive course that enables the learner to troubleshoot Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course also teaches troubleshooting methodology, triage, resources, tools and fixes at Cisco Collaboration Solutions – system or solution level. This course also covers troubleshooting Cisco Unified Communications Manager & UCM mobility features, VCS control and Expressway, and issues with call setup, ILS, voice quality and media resources.

CTCOLLAB labs provide the learner a deep practical understanding of how to troubleshoot a multitude of issues with: Gateway and endpoint registration, LDAP integration, On-net single and multisite calling, off-net calling, ILS and GPDR, general mobility issues, device, extension and Cisco Unified Mobility, and Cisco TMS, transcoder, and issues with audio and video conferencing.

Classroom Training
Modality: C

Duration 5 days

Price (excl. tax)
  • Germany: 3,190.- €
  • Switzerland: Fr. 4,400.-
  • Cisco Learning Credits: 37 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware Dates and Booking
E-Learning Cisco Digital Learning
Modality: P
Price (excl. tax)
  • Germany: 1,000.- €
  • Cisco Learning Credits: 12 CLC
Buy E-Learning
 
Click on town name to book Schedule
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Germany
10/12/2018 - 14/12/2018 Stuttgart
21/01/2019 - 25/01/2019 Hamburg
04/02/2019 - 08/02/2019 Munich
11/02/2019 - 15/02/2019 Berlin
25/02/2019 - 01/03/2019 Frankfurt
11/03/2019 - 15/03/2019 Münster
25/03/2019 - 29/03/2019 Berlin
01/04/2019 - 05/04/2019 Düsseldorf
International guaranteed dates
26/11/2018 - 30/11/2018 London (Int Hse)
Switzerland
04/02/2019 - 08/02/2019 Zurich
06/05/2019 - 10/05/2019 Zurich
22/07/2019 - 26/07/2019 Zurich
21/10/2019 - 25/10/2019 Zurich
Austria
14/01/2019 - 18/01/2019 Vienna
25/02/2019 - 01/03/2019 Vienna (iTLS)
01/07/2019 - 05/07/2019 Vienna (iTLS)
11/11/2019 - 15/11/2019 Vienna (iTLS)
Europe
Bulgaria
13/05/2019 - 17/05/2019 Sofia Course language: English
Croatia
02/12/2019 - 06/12/2019 Zagreb Course language: English
France
01/04/2019 - 05/04/2019 Paris
16/09/2019 - 20/09/2019 Paris
Hungary
14/10/2019 - 18/10/2019 Budapest Course language: English
Italy
25/02/2019 - 01/03/2019 Milan
20/05/2019 - 24/05/2019 Rome
26/08/2019 - 30/08/2019 Milan
25/11/2019 - 29/11/2019 Rome
Netherlands
20/05/2019 - 24/05/2019 Utrecht Course language: English
08/07/2019 - 12/07/2019 Utrecht Course language: English
Portugal
04/02/2019 - 08/02/2019 Lisbon
20/05/2019 - 24/05/2019 Lisbon
19/08/2019 - 23/08/2019 Lisbon
11/11/2019 - 15/11/2019 Lisbon
Romania
19/08/2019 - 23/08/2019 Bucharest Course language: English
Slovenia
11/02/2019 - 15/02/2019 Ljubljana Course language: English
Spain
10/12/2018 - 14/12/2018 Madrid
28/01/2019 - 01/02/2019 Madrid
13/05/2019 - 17/05/2019 Madrid
05/08/2019 - 09/08/2019 Madrid
04/11/2019 - 08/11/2019 Madrid
United Kingdom
26/11/2018 - 30/11/2018 London (Int Hse) guaranteed date!
25/02/2019 - 01/03/2019 London (Int Hse)
01/07/2019 - 05/07/2019 London (Int Hse)
Latin America
Argentina
27/05/2019 - 31/05/2019 Online Training
09/09/2019 - 13/09/2019 Online Training
Brazil
03/06/2019 - 07/06/2019 Online Training
19/08/2019 - 23/08/2019 Online Training
04/11/2019 - 08/11/2019 Online Training
Chile
22/07/2019 - 26/07/2019 Online Training
11/11/2019 - 15/11/2019 Online Training
Colombia
25/11/2019 - 29/11/2019 Online Training
Costa Rica
22/04/2019 - 26/04/2019 Online Training
Mexico
10/06/2019 - 14/06/2019 Online Training
09/12/2019 - 13/12/2019 Online Training
Peru
01/04/2019 - 05/04/2019 Online Training Course language: Spanish
02/09/2019 - 06/09/2019 Online Training Course language: Spanish
Middle East
Qatar
27/01/2019 - 31/01/2019 Doha Course language: English
28/07/2019 - 01/08/2019 Doha Course language: English
United Arab Emirates
27/01/2019 - 31/01/2019 Dubai Course language: English This course is being delivered by iTLS.
28/04/2019 - 02/05/2019 Dubai Course language: English This course is being delivered by iTLS.
28/07/2019 - 01/08/2019 Dubai Course language: English This course is being delivered by iTLS.
27/10/2019 - 31/10/2019 Dubai Course language: English This course is being delivered by iTLS.
Africa
Egypt
18/11/2018 - 22/11/2018 Cairo Course language: English
27/01/2019 - 31/01/2019 Cairo Course language: English
05/05/2019 - 09/05/2019 Cairo Course language: English
28/07/2019 - 01/08/2019 Cairo Course language: English
27/10/2019 - 31/10/2019 Cairo Course language: English
 

Cookies help us deliver our services. By using our services, you agree to our use of cookies.   Got it!