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Implementing Cisco Collaboration Devices (CICD)

 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNA Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Course Objectives

After successful completion of this course, the you will be able to:

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

Follow On Courses

Course Content

CICD v1.0 focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. The course covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

CICD v1.0 introduces Discovery Labs which are learning environments embedded in the lessons that enable students to learn about principles in a more interactive way. The Discovery labs are intended to be performed by the students when they reach them in the course and they replace content from ICOMM. Students can go through discovery labs in multiple ways including instructor-guided labs, self-study labs with the instructor acting as a mentor, instructor demo, or a slide walkthrough.

This course also contains Challenge labs where students test their knowledge gained through lessons. Challenge labs are located in the Lab Guide and include lab scenarios, Job Aids, an Activity Verification section, and an Answer Key Activity Procedure.

Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 2,690.- €
  • Switzerland: CHF 4,300.-

  • Cisco Learning Credits: 30 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware

Courseware language: English

E-Learning Cisco Digital Learning

Duration 360 days

Price (excl. tax)
  • Germany: 800.- €
  • Switzerland: US$ 800.-

  • Cisco Learning Credits: 8 CLC
Fast Lane Live Buy E-Learning
 
Click on town name to book Schedule
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
Germany
02/12/2019 - 06/12/2019 Berlin guaranteed date!
13/01/2020 - 17/01/2020 Munich
20/01/2020 - 24/01/2020 Berlin
03/02/2020 - 07/02/2020 Frankfurt
17/02/2020 - 21/02/2020 Düsseldorf
17/02/2020 - 21/02/2020 Münster
Switzerland
13/01/2020 - 17/01/2020 Zurich
04/05/2020 - 08/05/2020 Zurich
10/08/2020 - 14/08/2020 Zurich
19/10/2020 - 23/10/2020 Zurich
Austria
16/12/2019 - 20/12/2019 Vienna (iTLS)
27/01/2020 - 31/01/2020 Vienna (iTLS)
20/07/2020 - 24/07/2020 Vienna (iTLS)
Europe
Estonia
09/12/2019 - 13/12/2019 Talin Course language: English
France
09/12/2019 - 13/12/2019 Lyon
09/12/2019 - 13/12/2019 Paris
20/01/2020 - 24/01/2020 Paris
Italy
20/04/2020 - 24/04/2020 Milan
25/05/2020 - 29/05/2020 Rome
15/06/2020 - 19/06/2020 Milan
Portugal
16/03/2020 - 20/03/2020 Lisbon
31/08/2020 - 04/09/2020 Lisbon
Spain
09/03/2020 - 13/03/2020 Madrid
24/08/2020 - 28/08/2020 Madrid
United Kingdom
06/01/2020 - 10/01/2020 London (Int Hse)
North America
United States
16/12/2019 - 20/12/2019 Columbia, MD
16/12/2019 - 20/12/2019 Online Training Time zone: US/Central Course language: English
16/12/2019 - 20/12/2019 Glendale
16/12/2019 - 20/12/2019 Glendale
16/12/2019 - 20/12/2019 Online Training Time zone: US/Central Course language: English
16/12/2019 - 20/12/2019 Online Training Time zone: US/Pacific Course language: English
15/06/2020 - 19/06/2020 Campbell, CA
15/06/2020 - 19/06/2020 Online Training Time zone: US/Central Course language: English
Middle East
Qatar
10/05/2020 - 14/05/2020 Doha Course language: English
08/11/2020 - 12/11/2020 Doha Course language: English
United Arab Emirates
09/02/2020 - 13/02/2020 Dubai Course language: English This course is being delivered by iTLS.
10/05/2020 - 14/05/2020 Dubai Course language: English This course is being delivered by iTLS.
23/08/2020 - 27/08/2020 Dubai Course language: English This course is being delivered by iTLS.
08/11/2020 - 12/11/2020 Dubai Course language: English This course is being delivered by iTLS.
Africa
Egypt
19/01/2020 - 23/01/2020 Cairo Course language: English
12/04/2020 - 16/04/2020 Cairo Course language: English
21/06/2020 - 25/06/2020 Cairo Course language: English
11/10/2020 - 15/10/2020 Cairo Course language: English
 
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