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Implementing Cisco Collaboration Applications (CAPPS)

 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Course Objectives

  • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
  • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
  • Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment

Follow On Courses

Course Content

CAPPS v1.0 provides the learner the comprehensive training needed to integrate Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a successful collaboration deployment. It outlines voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration within Cisco Unified Communications Manager.

CAPPS labs help the learners to successfully integrate Cisco Unity Connection, Unity Express, IM and Presence features with Cisco Unified Communications Manager. Labs also cover the configuration of Cisco Unity Connection users, system settings, Cisco Unified Messaging, Unified Communications IM and Presence with Cisco Jabber.

Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,190.- €
  • Switzerland: CHF 4,300.-

  • Cisco Learning Credits: 36 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware

Courseware language: English

Online Training

Duration 5 days

Digital courseware

Courseware language: English

E-Learning Cisco Digital Learning

Duration 360 days

Price (excl. tax)
  • Germany: 800.- €
  • Switzerland: US$ 800.-

  • Cisco Learning Credits: 8 CLC
Buy E-Learning
 
Click on town name to book Schedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
Germany
16/12/2019 - 20/12/2019 Hamburg
13/01/2020 - 17/01/2020 Düsseldorf
13/01/2020 - 17/01/2020 Münster
03/02/2020 - 07/02/2020 Stuttgart
17/02/2020 - 21/02/2020 Munich
24/02/2020 - 28/02/2020 Berlin
09/03/2020 - 13/03/2020 Frankfurt
23/03/2020 - 27/03/2020 Düsseldorf
Switzerland
17/02/2020 - 21/02/2020 Zurich
29/06/2020 - 03/07/2020 Zurich
14/09/2020 - 18/09/2020 Zurich
23/11/2020 - 27/11/2020 Zurich
Austria
02/03/2020 - 06/03/2020 Vienna (iTLS)
24/08/2020 - 28/08/2020 Vienna (iTLS)
Europe
France
24/02/2020 - 28/02/2020 Paris
29/06/2020 - 03/07/2020 Paris
Italy
02/12/2019 - 06/12/2019 Rome
10/02/2020 - 14/02/2020 Milan
04/05/2020 - 08/05/2020 Rome
29/06/2020 - 03/07/2020 Milan
Portugal
18/11/2019 - 22/11/2019 Lisbon
11/05/2020 - 15/05/2020 Lisbon
28/09/2020 - 02/10/2020 Lisbon
Slovenia
02/12/2019 - 06/12/2019 Ljubljana Course language: English
Spain
04/05/2020 - 08/05/2020 Madrid
21/09/2020 - 25/09/2020 Madrid
North America
United States
09/12/2019 - 13/12/2019 Columbia, MD
09/12/2019 - 13/12/2019 Online Training Time zone: US/Central Course language: English
Middle East
Qatar
14/06/2020 - 18/06/2020 Doha Course language: English
13/12/2020 - 17/12/2020 Doha Course language: English
United Arab Emirates
08/03/2020 - 12/03/2020 Dubai Course language: English This course is being delivered by iTLS.
14/06/2020 - 18/06/2020 Dubai Course language: English This course is being delivered by iTLS.
20/09/2020 - 24/09/2020 Dubai Course language: English This course is being delivered by iTLS.
13/12/2020 - 17/12/2020 Dubai Course language: English This course is being delivered by iTLS.
Africa
Egypt
16/02/2020 - 20/02/2020 Cairo Course language: English
17/05/2020 - 21/05/2020 Cairo Course language: English
23/08/2020 - 27/08/2020 Cairo Course language: English
15/11/2020 - 19/11/2020 Cairo Course language: English