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macOS Support Essentials 10.14 (Mojave 101) (MAC101-140)


Course Overview

macOS Support Essentials 10.14 is a three-day course that teaches the best ways to support macOS Mojave users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.

Who should attend

  • People who manage computer networks or computer labs that run macOS
  • People who support Mac users


  • macOS familiarity
  • Basic computer navigation skills

Course Content

Installation and Configuration

Participants update, upgrade, and reinstall macOS Mojave, then set up and configure macOS on an individual Mac. Participants are introduced to the command-line interface and macOS Recovery.

User Accounts

Participants learn to manage user accounts and user home folders. They also learn about macOS security and password changes.

File Systems and Storage

Participants learn to manage file systems, storage, encryption, permissions, and file sharing.

Data Management

Participants use hidden items, shortcuts, file archives, metadata, and Spotlight. They also learn to manage system resources and Time Machine.

Apps and Processes

Participants install, manage, and troubleshoot apps, and manage documents.

Network Configuration

Participants manage basic and advanced network settings and troubleshoot network issues.

Network Services

Participants manage network services, host sharing, and a personal firewall.

System Management

Participants manage printers and scanners, then troubleshoot peripherals, startup, and other system issues.

Classroom Training

Duration 3 days

Price (excl. tax)
  • Germany: 1,950.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Courseware language: English

Click on town name to book Schedule
20/11/2019 - 22/11/2019 Berlin
13/01/2020 - 15/01/2020 Berlin
10/02/2020 - 12/02/2020 Berlin
16/03/2020 - 18/03/2020 Berlin
14/04/2020 - 16/04/2020 Berlin
18/05/2020 - 20/05/2020 Berlin
08/06/2020 - 10/06/2020 Berlin
06/07/2020 - 08/07/2020 Berlin