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macOS Support Essentials 10.13 (High Sierra 101) (MAC101-130)

Course Description Schedule
 

Course Overview

This macOS Support Essentials 10.13 course is designed to provide students with a three-day course that describes the best ways to support macOS High Sierra users. The course includes lectures and hands-on exercises that provide real-world experience.

Who should attend

  • People who manage computer networks or computer labs that run macOS
  • People who support Mac users

Prerequisites

  • macOS knowledge
  • Basic computer navigation skills

Course Objectives

Upon completion of the macOS Support Essentials 10.13 course, students will learn:

  • How to use macOS Sierra tools and resources to troubleshoot macOS High Sierra
  • macOS High Sierra features and functionality, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.13 certification

Course Content

Part 1: Installation and Configuration
  • Update, Upgrade, and Reinstall macOS High Sierra
  • Set Up and Configure macOS
  • Use the Command-Line Interface
  • Use macOS Recovery
Part 2: User Accounts
  • Manage User Accounts
  • Manage User Home Folders
  • Manage macOS Security
  • Manage Password Changes with Keychain Access
Part 3: File Systems and Storage
  • Manage File Systems and Storage
  • Manage Encryption with FileVault
  • Manage Permissions and Sharing
Part 4: Data Management
  • Use Hidden Items, Shortcuts, and File Archives
  • Manage System Resources
  • Use Metadata and Spotlight
  • Manage Time Machine
Part 5: Apps and Processes
  • Install Apps
  • Manage Documents
  • Manage and Troubleshoot Apps
Part 6: Network Configuration
  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues
Part 7: Network Services
  • Manage Network Services
  • Manage Host Sharing and the Personal Firewall
Part 8: System Management
  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues
Classroom Training
Modality: C

Duration 3 days

Price (excl. tax)
  • Germany: 1,950.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware Dates and Booking
 
Click on town name to book Schedule
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This class will become guaranteed to run with one more student registration.
Germany
22/10/2018 - 24/10/2018 Berlin guaranteed date!
12/11/2018 - 14/11/2018 Berlin
03/12/2018 - 05/12/2018 Berlin
23/01/2019 - 25/01/2019 Berlin
13/03/2019 - 15/03/2019 Berlin
15/04/2019 - 17/04/2019 Berlin
27/05/2019 - 29/05/2019 Berlin
10/07/2019 - 12/07/2019 Berlin
 

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