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macOS Support Essentials 10.13 (High Sierra 101) (MAC101-130)

Course Description Schedule
 

Course Overview

This macOS Support Essentials 10.13 course is designed to provide students with a three-day course that describes the best ways to support macOS High Sierra users. The course includes lectures and hands-on exercises that provide real-world experience.

Who should attend

  • People who manage computer networks or computer labs that run macOS
  • People who support Mac users

Prerequisites

  • macOS knowledge
  • Basic computer navigation skills

Course Objectives

Upon completion of the macOS Support Essentials 10.13 course, students will learn:

  • How to use macOS Sierra tools and resources to troubleshoot macOS High Sierra
  • macOS High Sierra features and functionality, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.13 certification

Course Content

Part 1: Installation and Configuration
  • Update, Upgrade, and Reinstall macOS High Sierra
  • Set Up and Configure macOS
  • Use the Command-Line Interface
  • Use macOS Recovery
Part 2: User Accounts
  • Manage User Accounts
  • Manage User Home Folders
  • Manage macOS Security
  • Manage Password Changes with Keychain Access
Part 3: File Systems and Storage
  • Manage File Systems and Storage
  • Manage Encryption with FileVault
  • Manage Permissions and Sharing
Part 4: Data Management
  • Use Hidden Items, Shortcuts, and File Archives
  • Manage System Resources
  • Use Metadata and Spotlight
  • Manage Time Machine
Part 5: Apps and Processes
  • Install Apps
  • Manage Documents
  • Manage and Troubleshoot Apps
Part 6: Network Configuration
  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues
Part 7: Network Services
  • Manage Network Services
  • Manage Host Sharing and the Personal Firewall
Part 8: System Management
  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues
Classroom Training
Modality: C

Duration 3 days

Price (excl. tax)
  • Germany: 1,950.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware Dates and Booking
 
Click on town name to book Schedule
Germany
23/01/2019 - 25/01/2019 Berlin
13/03/2019 - 15/03/2019 Berlin
15/04/2019 - 17/04/2019 Berlin
27/05/2019 - 29/05/2019 Berlin
10/07/2019 - 12/07/2019 Berlin
21/08/2019 - 23/08/2019 Berlin
30/09/2019 - 02/10/2019 Berlin
20/11/2019 - 22/11/2019 Berlin
 

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