CompTIA A+ 220-1002 (A+1002)

 

Prerequisites

To attend the CompTIA A+1002 course, you should have successfully completed the CompTIA IT Fundamentals course or have some basic experience using a PC, Windows, and browsing the web. Specifically, we recommend that you have the following skills and knowledge before starting this course:

  • Recognize the main components of a PC as well as storage media such as USB drives and DVD.
  • Start the computer and navigate the operating system desktop.
  • Use Windows Explorer to create directories and subdirectories and manage files.
  • Use a web browser to view websites.

Course Objectives

You'll learn about the following CompTIA A+ topics:

  • Support operating systems
  • Install, configure, and maintain operating systems
  • Maintain and troubleshoot Microsoft Windows
  • Configure and troubleshoot network connections
  • Manage users, workstations, and shared resources
  • Implement physical security
  • Secure workstations and data
  • Troubleshoot workstation security issues
  • Support and troubleshoot mobile operating systems and applications
  • Implement operational procedures.

Course Content

Module 1: Supporting Operating Systems
  • Identify Common Operating Systems
  • Use Windows Features and Tools
  • Manage Files in Windows
  • Manage Disks in Windows
  • Manage Devices in Windows
Module 2: Installing, Configuring, and Maintaining Operating Systems
  • Configure and Use Linux
  • Configure and Use macOS
  • Install and Upgrade Operating Systems
  • Maintain OSs
Module 3: Maintaining and Troubleshooting Microsoft Windows
  • Install and Manage Windows Applications
  • Manage Windows Performance
  • Troubleshoot Windows
Module 4: Configuring and Troubleshooting Networks
  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure SOHO Network Security
  • Configure Remote Access
  • Troubleshoot Network Connections
Module 5: Managing Users, Workstations, and Shared Resources
  • Manage Users
  • Configure Shared Resources
  • Configure Active Directory Accounts and Policies
Module 6: Security Concepts
  • Logical Security Concepts
  • Threats and Vulnerabilities
  • Physical Security Measures
Module 7: Securing Workstations and Data
  • Implement Security Best Practices
  • Implement Data Protection Policies
  • Protect Data During Incident Response
Module 8: Troubleshooting Workstation Security Issues
  • Detect, Remove, and Prevent Malware
  • Troubleshoot Common Workstation Security Issues
Module 9: Supporting and Troubleshooting Mobile Devices
  • Secure Mobile Devices
  • Troubleshoot Mobile Device Issues
Module 10: Implementing Operational Procedures
  • Environmental Impacts and Controls
  • Create and Maintain Documentation
  • Use Basic Change Management Best Practices
  • Implement Disaster Prevention and Recovery Methods
  • Basic Scripting Concepts
  • Professionalism and Communication

Prices & Delivery methods

Online Training

Duration 5 days

Price (excl. tax)
  • 2,490.— €
Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 2,490.— €
  • Switzerland: CHF 2,990.—

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

English

Time zone: Central European Summer Time (CEST)   ±1 hour

Online Training Time zone: Central European Time (CET)
Online Training This is a FLEX course. Time zone: Central European Time (CET)
Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course. Time zone: Central European Time (CET)

7 hours difference

Online Training Time zone: UTC+8

8 hours difference

Online Training Time zone: Mountain Standard Time (MST)
Online Training Time zone: Mountain Standard Time (MST)
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

Europe

Netherlands

Utrecht Course language: English

Slovenia

Ljubljana This is a FLEX course in English language. Time zone: Central European Time (CET) Course language: English
Ljubljana This is a FLEX course in English language. Time zone: Central European Summer Time (CEST) Course language: English
Ljubljana This is a FLEX course in English language. Time zone: Central European Summer Time (CEST) Course language: English
Ljubljana This is a FLEX course in English language. Time zone: Central European Time (CET) Course language: English

If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.