Detailed Course Outline
Troubleshooting Methods and Tools
- Troubleshooting Situations and Methodology
 - Gathering Symptoms and Information
 - Troubleshooting Procedures
 - Additional Troubleshooting Resources
 
Labs:
- Exercise A: Introduction to the Lab Environment
 - Exercise B: Navigating the NetBackup Administration Console
 - Exercise C: Viewing NetBackup Configuration
 - Exercise D: Testing Backup and Restore Operations
 - Exercise E: Identifying Tools for Analyzing Backup and Restore Problems
 
Understanding the NetBackup Process Flow
- Core Process Functions
 - Backup Process Flow
 - Tape Restore Process Flow
 - Disk Restore Process Flow
 - Viewing Process Flow Information
 
Labs:
- Exercise A: Tracing the Backup Process Flow for Tape Based Storage
 - Exercise B: Tracing the Backup Process Flow for Disk Based Storage
 - Exercise C: Tracing the Restore Process Flow
 - Exercise D: Tracing the Process Flow for a Failed Job
 
Working with Debug Logs
- Preparing to Gather Debug Logs
 - Enabling Debug Logs
 - Performing Log Management
 - Capturing Debug Logs
 
Labs:
- Exercise A: Enabling Debug Logs
 - Exercise B: Setting the Logging Levels
 - Exercise C: Enabling Legacy Logging
 - Exercise D: Running Manual Backups
 - Exercise E: Collecting Logs and Copying them to the File Share
 
Analyzing NetBackup Logs
- Preparing for Debug Log Analysis
 - Viewing Debug Logs
 - Analyzing Debug Logs for a Successful Backup Job
 - Analyzing Debug Logs for Failed Backup Jobs
 
Labs:
- Exercise A: Creating Log Directories on the Primary, Media, and Client Servers
 - Exercise B: Setting the Logging Levels on the Primary, Media, and Client Servers
 - Exercise C: Running Manual Backups
 - Exercise D: Analyzing a Successful Backup Job
 - Exercise E: Analyzing a Failed Backup Job
 
Troubleshooting Communication Issues
- Understanding NetBackup Communication
 - Configuring NetBackup and Network Communication
 - Troubleshooting Network and NetBackup Communication Problems
 - Common NetBackup Communication Issues
 - Understanding Security Certificates
 - Working with Certificate Revocation Lists
 - Configuring NetBackup Security Certificates
 - Troubleshooting NetBackup Security Certificates
 - Using External Security Certificates with NetBackup
 
Labs:
- Exercise A: NetBackup Communications: Problem Scenario 1
 - Exercise B: NetBackup Communications: Problem Scenario 2
 - Exercise C: NetBackup Communications: Problem Scenario 3
 - Exercise D: Viewing NetBackup Certificates
 - Exercise E: Manually Deploying NetBackup Certificates
 - Exercise F: Revoking and Reissuing Host-ID Based Certificates
 - Exercise G: Using External Certificates with NetBackup
 
Troubleshooting NetBackup Installation and Upgrade Issues
- NetBackup 10.x Installation Updates and Troubleshooting
 - Working with VxUpdate
 
Labs:
- Exercise A: Troubleshooting Primary Server Installation Issues
 - Exercise B: Troubleshooting Primary Server Upgrade Issues
 - Exercise C: Working with VxUpdate
 
Troubleshooting the NetBackup Web User Interface
- NetBackup Web User Interface: Synopsis
 - NetBackup Web User Interface and Role Based Access Control
 - Troubleshooting NetBackup Web User Interface Issues
 
Labs:
- Exercise A: Accessing the NetBackup Web User Interface - Problem Scenario 1
 - Exercise B: Accessing the NetBackup Web User Interface - Problem Scenario 2
 - Exercise C: Editing a Custom Role
 
Troubleshooting Cloud Storage and OST Plug‐ins
- Troubleshooting OpenStorage Technology (OST) Logging
 - Using Cloud with NetBackup
 - Troubleshooting NetBackup Snapshot Manager Issues
 
Troubleshooting NetBackup Deduplication Issues
- NetBackup Deduplication Process Flow
 - Maintaining and Troubleshooting NetBackup Deduplication
 - Recovering from MSDP Server Failure
 - Multi-Domain and VLAN Support for MSDP
 - Certificate Configuration
 
Labs:
- Exercise A: Monitoring and Troubleshooting MSDP
 - Exercise B: Verifying the MSDP Backup Image
 - Exercise C: Discovering and Fixing Orphan MSDP Data
 
Troubleshooting Virtual Environment Issues
- Troubleshooting VMware Backups
 - Troubleshooting Hyper-V Backups
 - Troubleshooting RHV Backups
 
Labs:
- Pre-configuration Lab Task
 - Exercise A: Troubleshooting VMware Backups
 - Exercise B: Troubleshooting VMware Restores
 
Troubleshooting Storage Lifecycle Policies
- Storage Lifecycle Policies: Overview
 - Troubleshooting Storage Lifecycle Policies
 - Troubleshooting Data Classification
 - Understanding Auto Image Replication
 - Troubleshooting Auto Image Replication
 
Labs:
- Exercise A: Storage Lifecycle Policies - Problem Scenario 1
 - Exercise B: Storage Lifecycle Policies - Problem Scenario 2
 
Understanding the NetBackup Catalog
- NetBackup Catalog: Overview
 - NetBackup Relational Databases (NBDB)
 - Catalog Backup and Recovery
 - Maintaining the NetBackup Relational Database
 
Labs:
- Exercise A: Reviewing the NetBackup Catalog Structure
 - Exercise B: Configuring and Running NetBackup Catalog Backups
 - Exercise C: Recovering the Catalogs Using the NetBackup Web UI
 - Exercise D: Using the cat_convert Command
 - Exercise E: Corrupting the NBDB
 - Exercise F: Recovering the NBDB from Staging
 - Exercise G: Configuring a Policy for Catalog Archive
 - Exercise H: Recovering the Catalogs Using the bprecover Command
 
Appendix A - Troubleshooting Tape Devices and Media
- NetBackup Device Troubleshooting
 - Common NetBackup Device Issues
 - Media and Device Selection
 - Media-related Status Codes
 - Troubleshooting Frozen and Suspended Media
 
Labs:
- Exercise A: Tape Devices and Media - Problem Scenario 1
 - Exercise B: Tape Devices and Media - Problem Scenario 2
 
Appendix B - Troubleshooting Disk Backup Resources
- Disk-based Backups: Overview
 - Maintaining and Troubleshooting BasicDisk
 - Maintaining and Troubleshooting AdvancedDisk
 
Labs:
- Exercise A: Disk Devices - Problem Scenario 1
 - Exercise B: Disk Devices - Problem Scenario 2
 
Appendix C - Troubleshooting Containerized Applications
- Container Technology: Overview
 - Troubleshooting Kubernetes issues