Detailed Course Outline
- Works happens Everywhere – Hybrid Working explained
- The Connectivity Tissue - Across all devices, workspaces and customer journeys
- Cisco Webex explained:
- Open
- All devices
- Call, Meet, Message, Contact Centre, Integration options
- Sales Tools:
- Capability Maturity Model portal
- Collaboration Sales Central
- Sales Connect Collaboration Hub
- Case-Studies examined
- What trigger questions to ask key customer stakeholders to help qualify collaboration opportunities and where the best insertion points are for Webex
- Strategies to overcome objections.
- Collaboration Flex licensing explained
- Cisco Work Bundle explained
- Where to find additional sales resources.
- How to demo the highlights of a Webex solution.
Final knowledge-check: -
- Quick-fire Quiz (Slido or similar).