Detailed Course Outline
- Collaboration Technology and Benefits
 - Codecs and Call Signaling
 - User Management in Cisco Unified Communications Manager
 - Endpoints and Phones
 - Initial Parameters Administration for Cisco Unified Communications Manager
 - Registration Process to Cisco Unified Communications Manager
 - Basic Dial Plan
 - Class of Service
 - Reporting and Maintenance
 - Media Resources
 - Cisco Meeting Server Integration with Cisco Unified Communications Manager
 - Cisco Instant Messaging and Presence Service
 - Soft Client Registration to Cisco Unified Communication Manager
 - Cisco Unity Connection
 - Edge Services
 - Cisco Expressway Series
 - Cisco Unified Border Element
 - Control Hub
 - User Management in Control Hub
 - Registration Process to Control Hub
 - Webex Calling Options
 - Webex Calling Features
 - Cloud Management and Troubleshooting
 - Cloud and Hybrid Media Resources
 - Cisco Webex Hybrid Cloud Connected Unified Communications
 - Cisco Webex Hybrid Services