If you're a functional consultant responsible for configuring and implementing Dynamics 365 Field Service solutions for customers, you're a good fit for this certification, which can highlight your skills and help advance your career. A Dynamics 365 Field Service functional consultant is responsible for implementing solutions that manage and optimize resources that complete the field service life cycle. As a functional consultant, you know how to work with project managers, developers, and solution architects. You should have a minimum of one to three years of experience as a functional consultant implementing Dynamics 365.
Skills measured
- Configure field service applications
 - Manage work orders
 - Schedule and dispatch work orders
 - Manage the Dynamics 365 Field Service mobile app
 - Manage inventory and purchasing
 - Manage Connected Field Service and customer assets
 - Implement Microsoft Power Platform
 - Manage customer experiences
 
Recommended training for this certification
Exams
- Exam MB-240