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Operations Bridge Manager 2019.x Essentials (OBM120)


Course Overview

Operations Bridge Manager (formerly known as Operations Manager i) is the core component of the Micro Focus Operations Bridge solution. This five-day, entry level, instructor-led training course offers technical personnel, who are new to Operations Bridge and Operations Bridge Manager, the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OBM. This course includes hands-on labs that use the ITOM Container Deployment Foundation (CDF) platform and version 2019.08 of the OBM software.

Who should attend

  • IT Tools engineers
  • Operations staff
  • Operations managers
  • Availability engineers
  • System administrators
  • Network administrators


To be successful in this course, you should have the following prerequisites or knowledge:
  • IT operations principles and practices
  • Systems and network administration
  • Industry-standard operating systems
  • Network, system, and application monitoring principles and practices

Course Objectives

Upon successful completion of this course, you should be able to:
  • Use OBM to effectively identify, prioritize, and resolve events
  • Create event dashboards to meet the information needs of specific users
  • Identify the health of services and technology components based on Health Indicators (HIs) and Key Performance Indicators (KPIs) presented in OBM
  • Create and use OBM performance dashboards
  • Create and use OBM tools
  • Manage OBM user access and permissions
  • Deploy Monitoring configuration to SiteScope
  • Create and tune OBM notifications
  • Assign monitoring to CIs using Monitoring Automation (MA)
  • Create Policy templates for monitoring Service/Process, Log files, SNMP Traps etc.
  • Create Aspects and Management templates in for ease of Monitoring deployment
  • Create and Exporting OBM Content packs
  • Manage Downtime events and notifications
  • Describe OBM Architecture and Deployment
  • Use OBM Self-monitoring capability and monitoring Operations agent health
  • Perform administration and troubleshooting tasks in OBM

Course Content

Module 1: Course Overview
  • Course objectives
  • Class logistics
  • The lab environment
  • Additional course information
  • Course schedule
Module 2: Operations Bridge Overview
  • Identify how IT organizations can transition from a cost function to a value creator
  • Describe the Operations Bridge approach to addressing the challenges
  • Use the applications that comprise the Operations Bridge solution
Module 3: OBM Overview
  • Use enterprise event management
  • Describe the purpose of an operations bridge
  • Identify how an operations bridge enables team members to collaborate effectively
  • List the components of Micro Focus Operations Bridge Suite
  • Identify the primary features and capabilities of OBM
  • Describe the data collectors that provide data to OBM
Module 4: Event Perspective
  • Identify OBM operator workflow
  • Access the OBM User Interface
  • Assess events
  • Select and analyze events
  • Use Run Books
  • Remediate an event
Module 5: Event Browser (HTML)
  • Use the Event Browser
  • Customize Event Browser
  • List the primary event attributes displayed in the Event Browser
  • Use event filters to locate events of interest
Module 6: Performance Perspective
  • Access performance dashboards
  • Use display control features
  • Use multiple methods to select time ranges
  • Export performance dashboard data
  • Share a link to a dashboard with others
  • View real-time data
  • View event overlay data with performance data
  • Create a performance dashboard favorite
  • Use comparison dashboards to compare CIs
  • Create a dashboard
  • Add a parameter to a dashboard
  • Map dashboards to appropriate CI types
Module 7: Health Perspective
  • Define Health Perspective highlights and menus
  • Access HI and KPI details
  • View various reports in the Health Perspective
  • Find visible and hidden CIs
  • Use Health Top View options
Module 8: Monitoring Dashboards
  • Identify typical use cases for OBM monitoring dashboards
  • Describe OOTB monitoring dashboards provided with OBM
  • Access monitoring dashboards in My Workspace
  • Create a new monitoring dashboard
  • Create a new My Workspace page containing a monitoring dashboard
Module 9: OBM Tools
  • Access and use OBM tools
  • Create OBM tools
  • Define OBM tool authorization
Module 10: RTSM Overview
  • Identify the features of the Run-Time Service Model (RTSM)
  • Identify the role of the RTSM in an OBM implementation
  • Define CIs
  • Organize CIs and relationships in the class model
  • Navigate the RTSM administrative UI
  • Locate and analyze CIs and relationships in IT Universe Manager
Module 11: Setting-up Monitoring
  • Describe the Agent based and agentless monitoring
  • Install Operations Agent on a Windows node
  • Install Operations Agent on a Linux node
  • Maintain Operations Agent on a node
Module 12: Monitoring Automation Overview
  • Identify the features and benefits of Monitoring Automation
  • Monitor policy templates, aspects, and management templates
  • Navigate MA administration pages
Module 13: Monitoring Automation Workflow
  • Assign MA management templates to CIs
  • Define custom parameter values for assignments
  • Create automatic assignment rules to assign and maintain monitoring
  • Verify monitoring assignments in MA
  • Access monitoring configuration reports in MA
Module 14: Policy Templates
  • Create and assign a basic policy template
  • Add parameters to a policy template
Module 15: Logfile Policy Templates
  • Describe the Log file encapsulator process
  • Create and assign a Log file policy template
  • Add parameters to Log file policy template
  • Test the Log file policy template
Module 16: Service/Process Monitoring Policy Templates
  • Create Service/Process monitoring policy template
  • Assign Service/Process monitoring policy template
  • Test the Service/Process monitoring policy template
Module 17: Open Message Interface Policy Templates
  • Create an Open Message Interface policy template
  • Assign an Open Message Interface policy template
  • Test an Open Message Interface policy template
Module 18: SNMP trap Policy Templates
  • Create and assign an SNMP Trap policy template
  • Assign SNMP Trap policy template
  • Test SNMP Trap policy template
Module 19: Aspects
  • Create and assign a basic aspect
  • Create a basic management template
Module 20: Monitoring OBM and Data Collectors
  • Describe OBM Architecture and Deployment
  • Describe OBM Self-Monitoring
  • Describe monitoring Operations Agent Health
  • Locate log file information needed to troubleshoot OBM
Module 21: User Management
  • Define OBM user management
  • Identify how permissions are defined within roles
  • Use roles and permissions and apply these to users and groups
  • Identify how roles are inherited by groups from parent groups
  • Create new roles, groups and users
  • Create Event assignment rules
Module 22: OBM Administration
  • Understand Content Packs and their functionality
  • Use the OBM content types
  • Analyze OOTB content packs
  • Work with the OBM Content Manager
  • Create a content pack
  • Export a content pack
  • Identify downtime concepts and configuration
  • Identify OBM downtime behavior concepts and configuration
  • Set up OBM event notifications
  • Describe OBM license management
  • Identify infrastructure settings for OBM
Online Training

Dauer 5 Tage

Preis (exkl. MwSt.)
  • Country: DE
    2.200,- €
Classroom Training

Dauer 5 Tage

Preis (exkl. MwSt.)
  • Deutschland:
    Country: DE
    2.200,- €


Instructor-led Online Training:   Kursdurchführung online im virtuellen Klassenraum.
Zeitzone Mitteleuropäische Zeit (MEZ)
Online Training Zeitzone: Mitteleuropäische Sommerzeit (MESZ)
Online Training Zeitzone: Mitteleuropäische Sommerzeit (MESZ)