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IBM Tealeaf CX on Cloud Overstat (9F52G)

 

Zielgruppe

This basic course should be attended by all analysts of IBM Tealeaf CX on Cloud Overstat and Tealeaf Customer Experience on Cloud Program Managers. In order to accurately interpret the resulting metrics, all analysts must understand how IBM Tealeaf events are built and operate. This course is intended for: • Customer Experience Program Managers • eBusiness Analysts • Web Analytics Analysts • Production Support • Tealeaf Event Modelers

Voraussetzungen

It is recommended that the following courses be taken prior to attending this course:

  • IBM Tealeaf Customer Experience Fundamentals
  • IBM Tealeaf Customer Experience Events and Reports

Kursinhalt

IBM Tealeaf Customer Experience on Cloud Overstat usability analytics provides enhanced support for analysis and understanding of user intention across digital interaction points such as web and mobile. It allows companies to consume and quantify customer behavior data and turn it into real business insight

This course describes the uses and benefits of IBM Tealeaf Customer Experience on Cloud Overstat, and how to use its overlays and reports to understand the user website experience. It illustrates how to capture page states for reports, and then organize these reports by similar attributes to show how particular segments of visitors behave.

Classroom Training

Dauer 0,5 Tage

Preis (exkl. MwSt.)
  • Deutschland: 590,- €
inkl. Verpflegung
Verpflegung umfasst:

  • Kaffee, Tee, Saft, Wasser, Cola
  • Gebäck und Süßigkeiten
  • Frisches Obst
  • Mittagessen in einem der naheliegenden Restaurants

Gilt nur bei Durchführung durch Fast Lane. Termine, die von unseren Partnern durchgeführt werden, beinhalten ggf. ein abweichendes Verpflegungsangebot.


Digitale Kursunterlagen
 
Kurstermine

Derzeit gibt es keine Trainingstermine für diesen Kurs.  Termin anfragen

 

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