> > > 0M035G

IBM SPSS Data Collection Administration Telephone for Supervisors - ILT (0M035G)

Kursbeschreibung Kurstermine Detaillierter Kursinhalt
 

Zielgruppe

This basic course is for anyone responsible for the maintenance of PASW Data Collection Telephone surveys in Telephone call center environment. It is aimed at the Telephone Supervisors that need to understand all the detailed aspects of a deployed project.

Voraussetzungen

For onsite delivery, access to a PASW Data Collection Phone server and a fully functioning PASW Data Collection Phone installation.

Kursziele

This course is aimed at the Telephone room supervisors that need to understand and maintain all aspects of a PASW Data Collection Telephone environment. This knowledge extends to setting up and configuring the project and sample interaction, as well as the general administration of the Telephone system. Once a project has been deployed, the course will go into detail around Supervisor activities, maintaining and adjusting a project, and reporting on key telephone reports/statistics.

Kursinhalt

This course is aimed at the Telephone room supervisors that need to understand and maintain all aspects of a PASW Data Collection Telephone environment. This knowledge extends to setting up and configuring the project and sample interaction, as well as the general administration of the Telephone system. Once a project has been deployed, the course will go into detail around Supervisor activities, maintaining and adjusting a project, and reporting on key telephone reports/statistics.

Classroom Training
Modality: C

Dauer 2 Tage

Preis (exkl. MwSt.)
  • Deutschland: 1.490,- €
inkl. Verpflegung
Verpflegung umfasst:

  • Kaffee, Tee, Saft, Wasser, Cola
  • Gebäck und Süßigkeiten
  • Frisches Obst
  • Mittagessen in einem der naheliegenden Restaurants

Gilt nur bei Durchführung durch Fast Lane. Termine, die von unseren Partnern durchgeführt werden, beinhalten ggf. ein abweichendes Verpflegungsangebot. Zusätzlich zu der oben angegebenen Verpflegung bieten wir Ihnen jeweils Dienstags belegte Brötchen und Donnerstags Kuchen an.


Digitale Kursunterlagen Termine und Buchen
 
Kurstermine

Derzeit gibt es keine Trainingstermine für diesen Kurs.  Termin anfragen