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> > > D96396 Detaillierte Beschreibung

Introduction to Oracle Sales Cloud (D96396)

Detaillierter Kursinhalt

Course Introduction and Agenda
  • Course Agenda
  • Oracle Cloud Leadership
  • Oracle Sales Cloud Industry Solutions
  • Resources
Getting Started with Oracle Cloud
  • Subscription process overview
  • Activating a service
  • Managing and monitoring services
Initial Setup Tasks
  • Verify Provisioned Settings
  • Set up Accounting Calendars
  • Set up Currencies
  • Set up Geographies
User and Product Setup
  • Role-based Access Control
  • Role Types
  • Creating Users
  • Creating Products, Groups and Items
Sales Management
  • Account Management
  • Contact Management
  • Lead Management
  • Opportunity Management
Sales Performance Management
  • Territory Management
  • Sales Quota and Forecast Management
  • Incentive Compensation Management
Sales Tools
  • Mobile Sales Management
  • Oracle Sales Cloud on Microsoft Outlook
  • Sales Lightbox
  • Oracle Social Network
Analytics and Reporting: An Overview
Oracle Engagement Cloud
  • Service Queues
  • Knowledge for Service Requests
  • Service-related Product Catalogs
  • Analytics for Engagement Cloud
  • Service Requests for Partner Relationship Management
 
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