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Operations Manager i 10.x Essentials (OMI120)

Detaillierter Kursinhalt

Module 1: Course Overview
  • Course objectives
  • Class logistics
  • The lab environment
  • Additional course information
  • Course schedule
Module 2: BSM Overview
  • Describe challenges faced by IT organizations in their attempts to enable the success of the digital business
  • Describe the BSM approach to enabling digital business success
  • List the six solution areas of BSM
  • List the applications that comprise each of the six BSM solution areas
Module 3: OMi Overview
  • Describe Enterprise Event Management
  • Describe the purpose of an Operations Bridge
  • Describe how an Operations Bridge enables team members to collaborate effectively
  • Summarize the components of HP’s Operations Bridge
  • Summarize the primary features and capabilities of OMi
  • Describe the data collectors that provide data to OMi
Module 4: Operator Overview
  • Define OMi operator workflow
  • Identify the OMi UI
  • Use the Event Browser
  • Take action to Prioritize, Analyze, and Remediate or escalate events
  • Identify approaches for assigning events
Module 5: Performance Grapher
  • Access and use performance graphs
  • Use Performance Perspective
Module 6: OMi Tools
  • Access and use OMi tools
  • Create OMi tools
  • Define OMi tool authorization
Module 7: Health Perspective
  • Define Health Perspective
  • Navigate Health Perspective
Module 8: OMi Monitoring Dashboards
  • Describe typical use cases for OMi monitoring dashboards
  • Describe OOTB monitoring dashboards provided with OMi
  • Access monitoring dashboards in My Workspace
  • Create a new monitoring dashboard
  • Create a new My Workspace page containing a monitoring dashboard
Module 9: Indicator Overview
  • Explain HIs, KPIs, and ETIs:
    • How they are used to determine health
    • How the different indicator types relate to each other and affect each other
    • How the state of each type of indicator is set and is propagated
  • Describe how CI health is presented using indicators
Module 10: RTSM Overview
  • Describe the features of the RTSM
  • Describe the role of the RTSM in an OMi implementation
  • Explain what a CI is
  • Explain how CIs and relationships are organized in the class model
  • Navigate the RTSM administrative UI
  • Locate and analyze CIs and relationships in IT Universe Manager
Module 11: Models and Views
  • Describe the purpose of Modeling Studio
  • Explain what a model is
  • Explain what a view is
  • Explain what a TQL query is
  • Create a Pattern Based Model in Modeling Studio
  • Create a Perspective Based View in Modeling Studio
  • Create a Pattern View in Modeling Studio
Module 12: Event Reception
  • Describe CI resolution
  • Describe automatic node generation
  • Describe ETI resolution
  • Create Indicator Mapping Rules
Module 13: OMi APM Integration
  • Describe the features and benefits of integrating OMi and APM
  • Describe the steps required to integrate OMi and APM
  • Configure integration between OMi and APM
  • Verify successful integration
Module 14: OMi SiteScope Integration
  • Describe the purpose and usage of SiteScope
  • Describe the features and benefits of integrating OMi with SiteScope
  • Integrate OMi with SiteScope
  • Verify the integration features between OMi and SiteScope
  • Analyze SiteScope topology in the OMi RTSM
Module 15: OMi HPOM Integration
  • Identify HPOM features used by OMi
  • Establish trust between OMi and HPOM
  • Configure OMi to connect to HPOM
  • Define dynamic topology synchronization (TopoSync)
  • Configure dynamic TopoSync
  • Configure message forwarding from HPOM to OMi
Module 16: Standard Event Processing
  • Configure the Close Related Events feature of OMi
  • Configure the Duplicate Event Suppression feature of OMi
  • Configure the Event Suppression feature of OMi
  • Configure the Event Storm Suppression feature of OMi
Module 17: Topology Based Event Correlation
  • Define Topology Based Event Correlation (TBEC)
  • Analyze TBEC operation
  • Use Correlation Manager
  • Correlate rule creation
  • Automate cross-domain correlation
  • Relate events manually
Module 18: Stream Based Event Correlation
  • Configure the Stream Based Event Correlation (SBEC) feature of OMi
Module 19: Event Automation
  • Configure the Time-Based Event Automation (TBEA) feature of OMi
  • Provide an overview of OMi event forwarding capabilities
  • Provide an overview description of Event Processing Interface (EPI) script capabilities
  • Provide an overview description of custom actions
Module 20: User Management
  • Describe OMi user management
  • Describe how permissions are defined within roles
  • Describe how roles and permissions are applied to users and groups
  • Describe how roles are inherited by groups from parent groups
  • Create new roles
  • Create new groups
  • Create new users
  • Create event assignment rules
Module 21: OMi Content Packs
  • Define packaged OMi functionality
  • Use the OMi content types
  • Analyze OOTB content
  • Work with the OMi Content Manager
  • Create a content pack
  • Export a content pack
Module 22: Monitoring Automation Overview
  • Describe the features and benefits of MA
  • Describe how monitoring is organized into policy templates, aspects, and management templates
  • Assign MA management templates to CIs
  • Enter custom parameter values for assignments
  • Create automatic assignment rules to assign and maintain monitoring
  • Verify monitoring assignments in MA
  • Access monitoring configuration reports in MA
Module 23: OMi Administration
  • Use the Discover OMi page
  • Use the Return on Investment (ROI) page
  • Use OMi self-monitoring features and dashboards to monitor the health of OMi
  • Describe downtime concepts and configuration
  • Describe OMi downtime behavior concepts and configuration
  • Set up OMi event notifications
  • Describe OMi license management
  • Identify infrastructure settings for OMi
  • Locate log file information needed to troubleshoot OMi