VMware vSphere 6.0: Troubleshooting Workshop (VSTS)

Course Description Schedule

Course Overview

This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6 environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Web Client, VMware vRealize™ Log lnsight™, and other tools to analyze and solve problems.

This workshop is based on VMware ESXi™ 6 and VMware vCenter Server™ 6.

This Advanced course is delivered by VMware.

Who should attend

  • System administrators
  • System integrators


Required prerequisites include completion of one of the following:

Experience with working at the command prompt is highly recommended.

Course Objectives

  • Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment
  • Introduce troubleshooting principals and procedures
  • Troubleshoot networking issues and recover from them
  • Analyze storage failure scenarios and resolve the issues
  • Troubleshoot vSphere cluster failure scenarios and analyze possible causes
  • Diagnose common VMware vSphere® High Availability issues and provide solutions
  • Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™)
  • Troubleshoot vCenter Server issues
  • Identify ESXi host issues (analyze failure scenarios and correct them)
  • Troubleshoot faulty virtual machines, including installation issues, snapshot issues, connection issues, and more.

Course Content

Course Introduction
  • Understand the course objectives
  • Understand the scope and topics covered by the course
  • Become familiar with online technical resources
  • Become familiar with the VMware education system and certification tracks
Introduction to Troubleshooting
  • Identify the effects of a system problem
  • Define the troubleshooting scope
  • Use a structured approach
  • Understand the troubleshooting principals
  • Follow a logical troubleshooting procedure
  • Troubleshooting examples
Troubleshooting Tools
  • Use command-line tools to identify and troubleshoot problems
  • Use VMware vSphere® Management Assistant
  • Locate and interpret important log files
  • Export relevant log files for technical support
  • Use vRealize Log Insight for log aggregation and problem analysis
  • Use vRealize Log Insight for efficient log search
  • Identify the symptoms of network-related problems
  • Analyze and resolve standard and distributed switch issues
  • Analyze virtual machine connectivity issues and restore them
  • Examine common management network connectivity issues and restore configurations
  • Identify and prevent potential problems
  • Troubleshoot storage (iSCSI, NFS, VMFS, and VSAN) connectivity problems
  • Analyze hardware malfunction and software misconfiguration scenarios
  • Identify multipathing-related issues, including PDL and APD
  • Analyze possible causes, recover from the faulty conditions, and restore storage visibility
vSphere Clusters
  • Identify and recover from vSphere HA related issues
  • Analyze and troubleshoot various types of vSphere vMotion issues related to virtual machine migrations
  • Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
  • Examine vSphere cluster failure scenarios and possible solutions
vCenter Server and ESXi
  • Understand the vCenter Server and Platform Services Controller (PSC) architecture in vSphere 6
  • Identify and resolve authentication issues
  • Troubleshoot VMware Certificate Authority (VMCA) and certificate store issues
  • Analyze and fix vCenter Server services issues
  • Examine ESXi host and vCenter Server failure scenarios and resolve the issues
Virtual Machines
  • Analyze and resolve common virtual machine snapshot issues
  • Identify possible causes and resolve virtual machine power-on issues
  • Troubleshoot virtual machine connection state issues
  • Resolve problems seen during VMware Tools™ installations
  • Discuss content library and identify common misconfigurations
  • Examine failure scenarios and provide solutions
Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,630.- €
  • Switzerland: 3,630.- €
Digital courseware Dates and Booking
Online Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,630.- €
Digital courseware Dates and Booking
Click on town name to bookSchedule
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
31/10/2016 - 04/11/2016 Hamburg guaranteed date!
14/11/2016 - 18/11/2016 Hamburg
21/11/2016 - 25/11/2016 Cologne
21/11/2016 - 25/11/2016 Hanover
21/11/2016 - 25/11/2016 Munich
21/11/2016 - 25/11/2016 Schwalbach
21/11/2016 - 25/11/2016 Stuttgart
21/11/2016 - 25/11/2016 Online Training Time zone: Europe/Brussels Course language: German
International guaranteed dates
24/10/2016 - 28/10/2016 Bezons (Paris)
24/10/2016 - 28/10/2016 Online Training Time zone: Europe/London Course language: English
FLEX Training

Please see below our alternative, English language, FLEX course options.

21/11/2016 - 25/11/2016 FLEX training This is an English language FLEX course.
Time zone: Europe/Bucharest
05/12/2016 - 09/12/2016 FLEX training This is an English language FLEX course.
Time zone: Europe/Ljubljana
05/12/2016 - 09/12/2016 Basel
27/02/2017 - 03/03/2017 Zurich
14/11/2016 - 18/11/2016 Vienna
23/01/2017 - 27/01/2017 Vienna

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.