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Administration Essentials for Experienced Admins (ADM211)

Course Description Schedule Course Outline

Who should attend

This hands-on course is designed for experienced administrators who have used Salesforce for 6 months and/or have completed the Administration Essentials for New Admins course.


Course Objectives

This course is for experienced administrators who are ready to increase their skills and knowledge about how Salesforce can solve their most pressing business needs. Using real-world scenarios, Administration Essentials for Experienced Admins covers topics such as extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently and get more from Salesforce. When you complete this course, you’ll be able to:

  • Determine and implement appropriate data access and visibility settings.
  • Manage configuration changes in a sandbox environment and move data between environments using change sets.
  • Extend the functionality of your implementation with custom objects, custom apps, and the AppExchange.
  • Improve data quality so that the ongoing task of data maintenance is not so overwhelming.
  • Extend your analytics to provide up-to-date views of your business.
  • Implement complex business processes using workflow rules, approval processes, and Visual Workflow.

Course Content

  • Troubleshoot Record Access and Field Visibility
  • Change Management
  • Extend Salesforce with Custom Objects and Apps
  • Extend Analytics
  • Improve Data Quality
  • Automate Complex Business Processes
  • Streamline Requests with Approval Processes
  • Increase Productivity with Visual Workflow
Classroom Training

Duration 4 days

Price (excl. tax)
  • Germany: 2,900.- €
  • Switzerland: 2,900.- €
Dates and Booking
Click on town name to bookSchedule
This is a FLEX course, which is delivered both virtually and in the classroom.
21/11/2016 - 24/11/2016 Munich

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.